Account Executive, Canada Public Sector

Adobe; Canada; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading technology company in Canada seeks a Customer Success Manager focused on enhancing user adoption of digital solutions. The ideal candidate has 5–7 years of experience in customer-facing roles, particularly within the public sector. Responsibilities include partnering with sales teams, delivering personalized presentations, and maintaining strong relationships with government clients. This position offers competitive remuneration and opportunities for professional growth while fostering an inclusive work culture.

Benefits

Competitive salary and bonus structure

Opportunities for professional growth

Commitment to diversity, equity, and inclusion

Qualifications

• 5–7 years of experience in customer-facing roles such as sales, consulting, or customer success.
• Strong understanding of subscription models and SaaS.
• Exceptional presentation, negotiation, and storytelling skills are required.

Responsibilities

• Partner with sales teams to enhance customer adoption and ROI.
• Drive new service bookings by identifying and closing opportunities.
• Utilize CRM tools to maintain accurate pipeline forecasting.

Skills

Customer-facing roles experience

Understanding of subscription models

Exceptional presentation skills

Negotiation skills

Ability to prioritize

Tools

CRM tools

Adobe Experience Cloud

Job description

Employer Industry: Digital Experience Solutions

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Why consider this job opportunity

• Opportunity to work with a leading company in digital experiences and technology solutions
• Competitive salary and bonus structure based on performance
• Chance to influence customer success in the Canadian public sector
• Collaborative and innovative work environment that values new ideas
• Opportunities for professional growth and development within a dynamic team
• Commitment to diversity, equity, and inclusion in the workplace

What to Expect (Job Responsibilities)

• Partner with sales teams to highlight the value of subscription offerings and align დღეს custom services with client goals
• Deliver personalized presentations and success plans to enhance customer adoption and ROI
• Drive new service bookings by identifying and closing opportunities within Canadian government accounts
• Build and maintain strong relationships with government customers to ensure alignment of services with their business objectives
• Utilize CRM tools to maintain accurate pipeline forecasting and track performance metrics

What is Required (Qualifications)

• 5–7 years of experience in customer=C? facing roles suchETHODS sales, consulting, or customer success, preferably in the public sector
• Strong understanding of subscription models, SaaS, and professional services sales
• Familiarity with Adobe Experience Cloud or similar enterprise solutions and knowledge of Canadian government procurement processes
• Exceptional presentation, negotiation, and storytelling skills
• Ability to manage multiple opportunities and prioritize effectively in a matrixed environment

How to Stand Out (Preferred Qualifications)

• Experience working directly with Canadian government clients or within the public sector
• Knowledge of digital marketing and cloud-based offerings relevant to government clients
• High intellectual curiosity and eagerness to learn about new technologies and trends

#DigitalExperience #PublicSector #SalesOpportunities #CustomerSuccess #CareerGrowth

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