Account Manager - Inside Sales

Sani Marc; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading hygiene solutions company in Calgary is seeking an Internal Sales Account Manager to manage territory sales and ensure customer satisfaction. The ideal candidate will have at least 3 years of customer service or sales experience, excellent organizational skills, and proficiency in Microsoft Office. Join a dynamic team dedicated to providing tailored hygiene solutions.

Benefits

Reimbursement of training activities

Telemedicine

Corporate events

Group insurance coverage

Employee discount

Mobile holidays

Life insurance

Qualifications

• At least 3 years of experience in customer service or sales.
• Experience in sanitation is a valuable asset.
• Ability to prioritize tasks effectively.

Responsibilities

• Manage and expand sales within an assigned territory.
• Respond to customer inquiries to promote and sell products.
• Provide personalized support to ensure customer satisfaction.

Skills

Customer Service Expertise

Sales Skills

Problem-Solving Skills

Strong Organizational Skills

Computer Proficiency

Tools

Microsoft Office Suite

CRM Systems

Job description

Overview

Sani Marc is currently seeking a professional Internal Sales Account Manager to join its Inside Sales team. This individual will be responsible for managing and expanding sales within an assigned territory while ensuring customers receive tailored hygiene and sanitation solutions that meet their specific needs.

Responsibilities

• Respond to customer inquiries via phone, email, and video conferencing to promote and sell products.
• Maintain rigorous follow-up with existing clients and identify new business opportunities.
• Develop in-depth knowledge of products and advise clients on the best solutions.
• Provide personalized support to ensure customer satisfaction and retention.

Customer Experience & Collaboration

• Analyze customer feedback to optimize the purchasing experience.
• Work closely with customer service, technical, and logistics teams to ensure a smooth and efficient service.
• Understand clients\' specific needs and recommend customized solutions.

Greet and assist customers who come into the store.

Ensure the store is clean, organized, and well-presented.

To succeed in this role

To succeed in this role, you must :

• Be a true team player, demonstrate initiative, and have strong problem-solving skills in a proactive manner;
• Be motivated, passionate, and ready to work in a dynamic environment;
• Have excellent organizational skills, mastery of internal processes, and the ability to prioritize effectively;
• Have at least 3 years of experience in customer service or sales;
• Experience in sanitation would be a valuable asset;
• Have strong computer skills, especially with the Microsoft Office suite;
• Knowledge of CRM systems would be an asset.

Advantages

• Reimbursement of training and development activities
• Telemedecine
• Corporate events
• Group insurance coverage
• Talent referencing
• Employee discount
• Employer's participatory RRSP
• Employee Assistance Program
• Mobile holidays
• Gifts of recognition of seniority
• Life insurance
• Long Term Disability Insurance
• Medical and paramedical expenses insurance
• Dental insurance
• Social activities

Notes

If you are a dynamic individual, focused on driving sales and ready to face challenges in a stimulating environment, we would be happy to meet you. Join our innovative team and contribute to the continued success of Sani Marc.

Disclaimer

• We are a growing company focused on employee well-being and talent development;
• You will benefit from our RRSP and DPSP programs with employer contributions;
• Employee health is a priority for us : we offer healthy living and reimburse part of the costs for physical activity memberships;
• We offer a comprehensive training program on our products and proven sales techniques.