Account Manager, Federal Government Segment

Bell Canada; Ottawa; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading telecommunications provider is looking for an Account Manager in Ottawa to support the Federal Government sector. This role requires a minimum of 5 years in direct sales, the ability to develop tailored proposals, and proficiency in Salesforce. Your skills will drive retention and growth while ensuring efficient operations. The position offers a competitive salary, performance bonuses, and a range of benefits, including a 35% discount on services. This role is hybrid, requiring candidates to work in Canada at least 3 days a week.

Benefits

Competitive salary

Performance-based sales bonus

Medical, dental, vision, and mental health benefits

35% discount on services

Qualifications

• Minimum 5+ years in direct sales.
• Proficiency in managing sales cycles using Salesforce.
• Exceptional written and verbal communication skills for proposal development.
• Ability to cold call and generate new opportunities.
• Understanding of telephony, data, and cloud services.
• Results-driven with a strong commitment to achieving sales targets.
• Canadian Government Secret-level clearance or willingness to obtain.

Responsibilities

• Act as a trusted partner to Client Executives in achieving strategic objectives.
• Assist in account planning and execution of sales strategies.
• Develop and deliver client proposals tailored to Government requirements.
• Drive the full opportunity sales cycle from prospecting to close.
• Monitor and manage renewals within the account base.

Skills

Direct sales

Salesforce proficiency

Communication

Cold calling

Technical knowledge of telephony, data, and cloud services

Results-driven

Job description

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At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

Account Manager plays a critical role in supporting the Federal Government segment by driving retention, growth, and incremental sales within defined contracts and standing offers. This position works closely with Client Executives (primary sales representatives) to ensure strategic account success and deliver exceptional value to government clients. Compensation includes a competitive base salary and a performance-based sales bonus.

Key Responsibilities

• Act as a trusted partner to Client Executives, providing tactical and operational support to help achieve strategic objectives.
• Assist in account planning, opportunity identification, and execution of sales strategies.
• Coordinate with internal teams to ensure timely delivery of proposals, pricing, and compliance documentation.
• Develop and deliver compelling client proposals and presentations tailored to Federal Government requirements.
• Respond to multiple RFQs and RFPs with strict adherence to deadlines and compliance standards.
• Drive the full opportunity sales cycle from prospecting to close, ensuring alignment with government procurement processes.
• Monitor and manage renewals within the account base to maintain continuity and growth.

Operational Excellence

• Daily monitoring of government procurement portals for new opportunities and updates.
• Acknowledge purchase orders and process orders accurately and promptly.
• Track KPIs and revenue objectives, ensuring consistent reporting and forecasting.
• Stay informed on government policies, procurement trends, and competitive threats.
• Identify emerging technologies and opportunities to deliver greater value to Federal clients.

Critical Qualifications

• Minimum 5+ years in direct sales
• CRM Expertise: Proficiency in managing sales cycles using Salesforce.
• Communication: Exceptional written and verbal communication skills for proposal development and client engagement.
• Sales Skills: Ability to cold call and generate new funnel opportunities.
• Technical Knowledge: Understanding of telephony, data, and cloud services, including transition dynamics to cloud-based solutions.
• Performance: Results-driven with a strong commitment to achieving sales targets.
• Security Clearance: Canadian Government Secret-level clearance or willingness to obtain.

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status:Regular - Full Time

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page f or other ways to contact us.

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