Account Manager - Existing Installations

Schindler Group; Ottawa; On-site; CAD 60,000 - 90,000; Full time

Job summary

A leading engineering firm is seeking an Account Manager in Ottawa, Ontario. This role involves driving customer satisfaction in the elevator industry, requiring strong communication, negotiation, and problem-solving skills. The ideal candidate will have post-secondary education, preferably in Business or Engineering, and 3-5 years of related industry experience. Competitive salary and benefits are offered, fostering a diverse and inclusive environment.

Benefits

Competitive Salary

Bonus Incentive Program

Professional Development Opportunities

Extended Health, Dental & Vision Plans

Paid Time Off

Tuition Reimbursement

Group RRSP with Company Match

Qualifications

• 3 - 5 years in elevator industry is preferred.
• Related experience in sales and servicing of capital equipment will be considered.

Responsibilities

• Drive customer satisfaction by improving customer service performance.
• Negotiate persuasively and effectively to gain customer acceptance.
• Present materials clearly and engage an audience.
• Collaborate with all levels to support operations.

Skills

Customer Service

Communication

Negotiation

Problem Solving

Presentation

Teamwork

Proficiency in MS Office

Education

Post Secondary in Business or Engineering

Job description

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We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billionof us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhancesquality of life for communities, and contributes to making places more accessible,inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect bothamong colleagues and for the world around us. By joining us, you don’t justbecome part of our success story; you help shape the future and continue our richlegacy that started back in 1874.

WithCanadianHeadquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technologyengineering as well as mechanical and micro-technology products designedand rigorously tested for comfort, efficiency and reliability. Schindler productscan be found in many well-known buildings throughout Canada, includingScotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, andVancouver Canada Line.

Join us as a

Account Manager

What you bring

• Post Secondary – preferably in Business or Engineering
• 3 - 5 yearsin elevator industry is preferred but related experience, or a similar industry which includes the sales and servicing of capital equipment will be considered.
• Proficient in MS Office
• Communication: Communicate clearly and articulately both in writing and verbally
• Customer Service: Demonstrate costumer focus through improving performance; Demonstrate commitment to customer service through improving customer satisfaction
• Negotiation: Ability to negotiate both persuasively and effectively in a tactful manner so as to gain customers’ acceptance
• Persuasion: Motivate customers to act or react in a manner to support business growth
• Presentation: Ability to present materials clearly and engage audience; is confident speaking in groups
• Problem Solving: ability to fully understand the problem, assess responsibility, explore alternatives, develop creative solutions and negotiate settlements
• Teamwork: Ability to interact with all levels and be an integral part of the operation

What’s in it for you?

• Competitive Salary (commensurate with experience)
• Competitive Bonus Incentive Program or Commission Plan
• Wide range of professional and leadership development opportunities
• Competitive Extended Health, Dental & Vision Plans
• Generous Paid Time Off Plans
• Tuition Reimbursement Program
• Competitive Group RRSP with Company Match

Become part of our team and help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler!
Discover more on our career website .

By submitting this application, you consent to allow Schindler ElevatorCorporation to share your application details (including your personalinformation) with our third-party recruitment partners and affiliate companies.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.