Account Manager

GoMaterials; Canada; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading B2B marketplace for landscape contractors is seeking an experienced Account Manager to drive customer growth and handle quotes and orders. The role involves building relationships, optimizing client experiences, and ensuring customer satisfaction. Applicants should have over 3 years in sales, strong communication skills, and proficiency in CRMs like HubSpot. This position comes with competitive benefits including health coverage and equity opportunities.

Benefits

Health benefits

3 weeks paid time off plus holiday break

Equity options after first year

Promotion opportunities

Qualifications

• 3+ years of experience in full-cycle Sales.
• Ability to work in a fast-paced, detail-oriented environment.
• Willingness to help out team members.

Responsibilities

• Own and grow all aspects of customer health.
• Build and execute account growth strategies.
• Process quotes and orders while meeting customer expectations.
• Communicate with customers to resolve any concerns.

Skills

Full-cycle Sales experience

Detail-oriented

Advanced communication skills

Proficiency with HubSpot or similar CRM

Google Workspace or Microsoft Suite proficiency

Education

College Degree in Business or related field

Tools

HubSpot

Google Workspace

Microsoft Office Suite

Job description

Who we are:

GoMaterials is one of Canada's fastest-growing companies, recognized by Deloitte, the Globe & Mail, and the Lazaridis Scaleup Program. We’re revolutionizing how landscape contractors source plant and hardscape materials through a B2B marketplace that simplifies procurement in a traditionally outdated industry.

Since our inception, we have helped landscapers save time, money, and stress and plant over 1.5 million plants and trees. Led by a young and eager group of entrepreneurs, GoMaterials is aggressively expanding across North America. We are therefore looking for amazing people to add to our team!

About the Role:

As an Account Manager, you’ll be responsible for new and current account growth, processing quotes and orders, and coordinating deliveries. In this role, you’ll be working closely with our customers, the Procurement team, as well as other members of the Customer Operations department. You’ll play a pivotal role in maintaining our 100% growth rate from day one and you’ll be able to continuously share your ideas with us.

What You’ll Do:

• Own and grow all aspects of customer health as well as quotes and order processes for your markets
• Build and execute account growth strategies and maintain strong relationships with top accounts
• Close, grow, and foster new customer accounts from the beginning of the sales cycle
• Process quotes and orders, while ensuring the quality of the product, competitive pricing, and service levels are met and exceed customer expectations
• Communicate with customers to ensure that specs are met, address/resolve any concerns or issues the customers have pre, mid, or post order
• Travel to the USA for in-person client meetings and trade shows on a quarterly basis
• May coordinate and optimize deliveries
• Maintain a healthy supplier relationship with all our vendors

What You’ll Need:

• 3+ years of experience in full-cycle Sales
• Ability to work in a fast-paced, detail-oriented environment
• Experience with HubSpot or similar CRM
• Logistics, Operations or Supply Chain experience a plus
• Experience
• College Degree in Business or related field, or equivalent work experience
• Written and spoken fluency in English. Spanish a plus.
• Advanced knowledge of the Google Workspace (Gmail, Google Sheets) or Microsoft Suite (Word, PowerPoint, Excel)
• Excellent communication skills
• Willingness to help out team members

From day one, you get to...

💡 Share your ideas and actually see them come to life

🌱 Grow with us through learning & promotion opportunities

🏝️ Enjoy solid health benefits & time off (3 weeks + 1 week during the holiday break)

💰 Get a piece of the pie with equity after your first year

🎉 Work with a fun, tight-knit team that celebrates wins together. Want to learn more? Check out our culture code.

Ready to apply?

If you think you’d be a great fit at our company and are passionate about this job, we want to hear from you!