Account Growth Lead – Retail & Lifestyle Logistics

Maersk; Mississauga; On-site; CAD 124,000 - 160,000; Full time

Job summary

A global logistics leader is seeking a Local Client Manager in Mississauga, Canada, to manage and grow customer relationships in the Retail & Lifestyle sector. The role involves developing account plans, ensuring customer satisfaction, and identifying sales opportunities. Candidates should have a Bachelor's degree and 3-5 years of experience in sales or account management within transportation and logistics. Competitive salary and comprehensive benefits packages are offered.

Benefits

Health Insurance

Paid Time Off

401k Match

Qualifications

• 3–5 years of external sales or account management experience in transportation and logistics.
• Strong understanding of ocean and non-ocean logistics products.
• Willingness to travel as required.

Responsibilities

• Manage a portfolio of existing customers within the Retail & Lifestyle vertical.
• Develop account plans to increase share of wallet across ocean and logistics services.
• Identify upsell and cross-sell opportunities.
• Ensure timely renewal of contracts and maintain competitive pricing strategies.
• Serve as the primary contact for operational and commercial escalations.
• Monitor and improve Net Promoter Score (NPS) for assigned accounts.

Skills

Relationship management

Negotiation skills

Salesforce.com proficiency

MS Office Suite proficiency

Independent work

Ability to manage multiple priorities

Understanding of logistics products

Education

Bachelor’s degree

Job description

A global logistics leader is seeking a Local Client Manager in Mississauga, Canada, to manage and grow customer relationships in the Retail & Lifestyle sector. The role involves developing account plans, ensuring customer satisfaction, and identifying sales opportunities. Candidates should have a Bachelor's degree and 3-5 years of experience in sales or account management within transportation and logistics. Competitive salary and comprehensive benefits packages are offered.