Account Executive Tickets

SIRC; Canada; On-site; CAD 48,000 - 52,000; Full time

Job summary

A national sports federation is seeking an Account Executive for ticket sales at premier sporting events. The role involves driving ticket sales, managing client relationships, and supporting sales initiatives. Candidates should have a background in sales or customer service, with strong communication and organizational skills. This is a full-time contract position offering a salary range of $48,000 – $52,000 annually, ideal for motivated professionals seeking to grow in the sports industry.

Qualifications

• 1-3 years of experience in sales, ticketing, or customer service preferred.
• Strong decision making and conflict resolution abilities.
• Exceptional customer service skills and communication skills.

Responsibilities

• Drive sales for the RBC Canadian Open & CPKC Women's Open.
• Manage relationships with ticket buyers and provide excellent service.
• Support sales initiatives targeting corporate clients and organizations.

Skills

Sales experience

Customer service skills

Organizational skills

Communication skills

Conflict resolution

Microsoft Office proficiency

Tools

Ticketmaster Archtics

CRM systems

Job description

Title:AccountExecutive, Tickets
Reports to:Director, Premium Experiences, Tickets
Location:Golf Canada Head Office
Status: Contract, Full Time(8months)
Pay Range:$48,000 – $52,000per annum
IdealStart Date:March2026

Overview

About Us

Golf Canada is the National Sports Federation and governing body for golf in Canadarepresentingmore than 319,000 golfers and 1,435 member clubs across the country. A proud member of the Canadian Olympic Committee, Golf Canada’s mission is to increase Canadian participation and excellence in golfwhile upholding the values of Fun,Inclusivity, Excellence, Integrity, Accountability. For more information about what Golf Canada is doing to support golf in your community, visitwww.golfcanada.ca.

About Role

Thisroleprovidesa unique opportunity to work as part of a team in a dynamic and fast-paced environment while gaining experience in a range of event management tasks.Account Executiveswill work alongside full-time staff on many aspects of the RBC Canadian Open & CPKC Women’s Open.This role supports the execution of ticket sales strategies across individual, group, and corporate ticket products, while delivering best-in-class service to fans, corporate clients, and community stakeholders. This position is ideal for a motivated, early-career sales professional looking to grow within the sports and live events industry, gain hands-on experience at a premier international sporting event, and develop into a future sales leader.

Responsibilities

PRIMARY DUTIES:

• Sales of RBC Canadian Open & CPKC Women’s Open Tournaments 70%
• Receivein-boundandplaceout-boundcalls andemails relatingticket sales and service.
• Proactively sell ticket products including daily grounds tickets, weekly passes, group tickets, premium upgrades, and promotional offers
• Support group sales initiatives targeting corporate clients, community groups, charities, schools, and sports organizations
• Working independently to generateoutbound sales (calls, emails, LinkedIn outreach) to generate new business and grow existing accounts
• Manage a portfolio of ticket buyers, providingtimelyfollow-up and exceptional customer service
• Build strong relationships with repeat buyers to drive retention and upsell opportunities
• Support clients through the full sales lifecycle, from inquiry to post-event follow-up
• Assistin achieving and exceeding individual and team revenue targets

Service & Administrative Support

20%

• Trackingand adding of payments.
• Reporting & Invoicing
• Support of oursales &finance teams.
• Maintainaccuraterecords of sales activity and pipelines within CRM and Ticketmaster systems
• Track leads, conversions, and revenue performance against targets
• Assistwith sales reporting, forecasts, and post-event recap analysis
• Assistwith ticket fulfillment, delivery, and issue resolution in collaboration withticket Operations
• Support the execution of ticketing promotions, offers, and sales campaigns
• Assistwith communication and support our customers in our mobile ticketing initiatives.

Other Duties

10%

• Special assignments asrequired.
• Workwithprofessionalchampionships&Salesteamstomanageon-sitecorporatehospitalitycustomerrequirements for Canadian Opens.
• Work closely with Ticket Operations, Marketing, Partnerships, and Hospitality teams to align sales efforts
• Work with manager of ticket operations and service to learn the back end of the TMArchticssystemand work the phone queue during busy periods.
• Support sales operations interns and seasonal staff as needed during peak sales periods
• Continuously develop product knowledge and sales skills through training and mentorship

Required Skills, Knowledge & Abilities

• 1–3 years of experience in sales, ticketing, sponsorship, or customer service (sports or live events preferred)
• Experience using TicketmasterArchtics, CRM systems, or sales platforms
• Background in sports, entertainment, or live events
• Familiarity with the GTA corporate and group sales market
• Interest in pursuing a long-term career in sports sales or commercial leadership
• Strong organizational skills and administration skills.
• Excellent verbal and written communications skills.
• Exceptional customer service skills, including professional and proficient phone, interpersonal and email communications.
• Strong decision making and conflict resolution abilities.
• CustomerserviceandSales/Marketing/Telemarketing/CustomerServiceexperienceisconsideredanasset
• Highproficiencywith Microsoftofficesuite including advancedMS Excel skills.
• Golf knowledge or experience is notrequiredbut a passion and interest in the game of golf and in
• Some weekends and nightsrequired.

Application Details

How to apply: Pleasesubmityour cover letter and resume through the job posting link on Golf Canada’sCareer PagebyFebruary 2, 2026.Golf Canada thanks all applicants but will contact only those who will be invited for an interview.

Our recruitment and selection procedures reflect our commitment to the safety and protection of children and youth across our programs. The successful candidate willbe requiredto provide a satisfactory criminal check as a condition of employment.

Golf Canada’s core values are “Fun, Excellence, Inclusion, Respect, Accountability” and while these are included in each employee’s offer of employment and annual employment letters, these core values are also an integral part of the Golf Canada’s recruitment, hiring and annual review process

Golf Canada is dedicated to employment equity and fostering diversity within the workplacein order tobuild an inclusive workforce where all employeeshave the opportunity toreach their potential. Golf Canadaprovidesequal employment opportunities to employees regardless of their gender, race, religion, age, ability, sexual orientation, or marital status. We offer a family-friendly environment that allows for flexible work arrangementsin order tosupport staff diversity and ensure a healthy work-life balance. We value and promote a culture of diversity, equity, inclusion, and belonging. Should you require any accessibility related accommodations or specific adjustments to ensure fair andequitableaccess throughout the recruitment and selection process, and thereafter, please reach out to the recruitment team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.

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