Abercrombie & Fitch - Key Lead, Toronto po

ABERCROMBIE AND FITCH; Halton Hills; On-site; CAD 40,000 - 60,000; Full time

Job summary

A global retail company in Halton Hills is seeking a Key Lead to enhance customer experience and guide a team on the sales floor. The role involves supervising Brand Reps and Stock Associates, ensuring effective store operations, and driving daily sales performance. Ideal candidates will have retail management experience and strong leadership skills.

Qualifications

• Experience in retail management preferred.
• Strong communication and leadership skills.
• Ability to drive sales and enhance customer experience.

Responsibilities

• Supervise and train Brand Reps and Stock Associates.
• Ensure quality customer service and store operations.
• Drive performance metrics and daily sales goals.

Job description

Overview

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, with over 750 stores across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.