Wfa & Lifecycle Specialist

Ge Aviation; Teletrabalho; BRL 330.000 - 414.000; Tempo integral

Resumo da oferta

A leading aerospace company is seeking a Regional Specialist based in São Paulo, Brazil. This role involves supporting HR operations, managing employee data, and ensuring compliance with audit processes. The ideal candidate must possess a Bachelor's degree and effective communication skills in English and Portuguese, along with experience in HR operations. This is a remote position with a fixed-term contract for 3 months, providing a unique opportunity to enhance HR service delivery in a collaborative environment.

Qualificações

• Bachelor's degree in any field is required.
• Effective written and oral communication skills in English and Portuguese are essential.
• Experience in Human Resources and HR Operations is necessary.

Responsabilidades

• Support the Regional Service Delivery team with program events.
• Manage employee service ticket requests and escalations.
• Provide HR operational service in employee lifecycle management.
• Review KPI performance and implement improvements.
• Ensure compliance with audit processes.

Conhecimentos

Effective communication in English

Effective communication in Portuguese

HR Operations Service Delivery experience

Analytical and problem-solving skills

Detail-oriented

Team collaboration

Adaptability to systems and tools

Formação académica

Bachelor degree from an accredited university

Ferramentas

Excel

Word

PowerPoint

Descrição da oferta de emprego

Job Description Summary : In this role, you will be responsible for supporting all aspects of the implementation of multiple large scale transition efforts.

As the Regional specialist, you will be responsible for supporting the large regional customer-centric team in the delivery of expert support and end to end service delivery for workforce administration (hires, changes, exits, mass transactions, organizational changes), lifecycle services and related processes and tools.

Viewed as a specialist you have a tactical role supporting the compliance, productivity and efficiency of your domain HR processes and tools.

As the regional specialist you will ensure the implementation of regional best practices.

You will use operational experience and expertise, data-driven insights, and business acumen to identify the greatest areas of opportunity to Elevate the Employee Experience at GE Aerospace.

Essential Responsibilities

• Supports Regional Service Delivery team and the operational execution of program events and respond to employee and HR service ticket requests and management of level 1 escalations.
• Supports the effort to build a 'catching' organization during the transition, provides input to immediate and future support needs and operational frameworks.
• Supports the transitional team during interim transitional period.
• Services include HR operational service areas such as: employee transactional support, mass transactions, complex organization reorganizations, employee data management, employee lifecycle management, HR systems help desk, problem escalations, etc.
• Supports execution transitional planning and any accelerated 'catching'
• Service Performance - Review KPI performance, variance commentary and actions to improve through established LEAN routines (e.g. MOR)
• Quality Assurance - Provides key inputs / outputs to proactively identify and resolve issues
• Vendor Relationship Management - Provides input in quarterly reviews with vendors to drive performance, strengthen collaborative efforts and delivery of shared success
• Events - Supports event readiness (operations, technology, audience)
• Audit and compliance - Supports delivery of process changes in response to audit and compliance issues
• Direct and Indirect Team Leadership - Support teams in the execution and delivery of operational services by modelling a culture of continuous improvement regarding HR Operational customer focus and process delivery.

Qualifications / Requirements

• Bachelor degree from an accredited university / college
• Effective written and oral communication skills in English and Portuguese.
• Experience working in Human Resources & HR Operations Service Delivery

Desired Characteristics

• Ability to document, plan, and execute programs
• Ability to work independently by coordinating with others and operating within a defined budget.
• Ability to work under broad or limited supervision
• Articulate, adaptable, with excellent inter-personal and cross-cultural skills
• Can-do attitude with a strong sense of accountability as well as interdependence
• Demonstrated ability to analyze and resolve problems
• Demonstrated ability to collaborate with large teams
• Detail and numerical orientated with good analytical and problem-solving skills.
• Eye for detail, confidence to challenge and ask questions
• Good Excel, Word and PowerPoint; quick adaptability to systems, tools and processes
• Logical, structured and process-orientated thinking
• Strong oral and written communication skills
• Understanding of finance for business.

Fixed term contract for 3 months.

Additional Information

• Relocation Assistance Provided : No
• LI-Remote - This is a remote position