Virtual Assistant

Chosan; Teletrabalho; BRL 20.000 - 80.000; Tempo parcial

Resumo da oferta

A luxury lifestyle and housing company is seeking a Virtual Operations Specialist to support day-to-day operations and leasing functions. This remote role requires strong communication, multitasking abilities, and detail orientation, with core hours being 8:00 AM to 4:00 PM PST. Responsibilities include managing guest inquiries, coordinating maintenance, and processing leasing documents. This position demands weekend availability and accountability in handling live guest issues, making it ideal for proactive individuals who thrive in fast-paced environments.

Qualificações

• Effective communication skills for guest interactions.
• Detail-oriented with strong organizational abilities.
• Experience managing multiple tasks in dynamic conditions.
• Familiarity with operational tools and property management systems.

Responsabilidades

• Respond to guest inquiries across various platforms.
• Coordinate maintenance requests with vendors.
• Process invoices and follow up on payments.
• Assist in managing leasing and documentation workflows.
• Support daily operational tasks and internal coordination.

Conhecimentos

Strong written English and professional communication skills

Highly organized with strong attention to detail

Ability to manage multiple tasks and priorities in a fast paced environment

Comfortable working with operational tools, CRMs, and property management systems

Descrição da oferta de emprego

Hourly Role | Remote | PST Hours Chosan is hiring a Virtual Operations Specialist (VOS) to support our fast growing luxury housing and lifestyle platform. This role sits at the center of day to day operations and leasing and is ideal for someone who is organized, responsive, and comfortable handling multiple workflows at once.

Role Overview

The VOS supports both operations and leasing functions across our portfolio. You will be responsible for guest and prospect communication, lease and payment processing, and operational coordination to ensure a smooth experience for residents and internal teams.

This is an hourly paid position with core weekday hours and required weekend availability.

Schedule

Core hours: 8:00 AM to 4:00 PM PST, Monday through Friday

Weekend availability required on a rotating or as needed basis

Key Responsibilities

• Respond to guest and prospect inquiries across multiple platforms
• Handle and coordinate maintenance requests with vendors and internal teams
• Send invoices and follow up on payments
• Reconcile payments and flag discrepancies
• Process leases, extensions, and related documentation
• Respond to leasing and availability inquiries
• Support day to day operational workflows and internal coordination
• Maintain clear and professional written communication at all times

Requirements

• Strong written English and professional communication skills
• Highly organized with strong attention to detail
• Ability to manage multiple tasks and priorities in a fast paced environment
• Comfortable working with operational tools, CRMs, and property management systems
• Reliable internet connection and ability to work PST hours
• Availability to work weekends as required

What This Role Is Not

This is not a passive admin role. You will be actively managing live guest issues, payments, and leasing workflows. Responsiveness, accountability, and ownership are critical.

Why Chosan

Chosan is a luxury lifestyle and housing company redefining flexible living. We move fast, operate with high standards, and expect our team to do the same. If you enjoy operations, problem solving, and being at the center of the action, this role is a strong fit.