Travel Support Specialist Remote

Live the Dash Travel; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A dynamic travel company is seeking a highly motivated Travel Support Specialist to provide exceptional customer service while working 100% remotely. This role involves assisting clients with travel inquiries, booking various travel services, and resolving any issues. Ideal candidates will have customer service experience, strong communication skills, and the ability to multitask effectively. If you have a passion for travel and a positive attitude, this opportunity offers flexibility and growth within the travel industry.

Serviços

Flexible scheduling

Ongoing training and development

Exclusive travel discounts

Qualificações

• Experience in customer service or a travel-related role.
• Strong communication and interpersonal skills.
• Ability to manage time effectively in a remote environment.

Responsabilidades

• Respond to client inquiries via phone, email, and chat.
• Handle reservations for travel services accurately.
• Address customer concerns promptly to ensure satisfaction.

Conhecimentos

Customer service experience

Communication skills

Multitasking abilities

Proactive attitude

Ferramentas

Travel booking systems

CRMs

Descrição da oferta de emprego

We are seeking a highly motivated Travel Support Specialist to join our dynamic team in the travel industry. This fully remote position offers the flexibility to work from anywhere in the U.S. while supporting clients with their travel needs from the moment of inquiry through the end of their journey.

As a key member of our customer service team, you'll provide exceptional service, expert recommendations, and efficient travel solutions. If you have a passion for travel and love helping others, we'd love to connect with you!

Key Responsibilities

• Customer Assistance: Respond to client inquiries via phone, email, and chat, providing clear, helpful information about travel options, destinations, and services.
• Travel Booking: Handle reservations for flights, accommodations, cruises, tours, and ground transportation with accuracy and care.
• Issue Resolution: Address customer concerns or disruptions promptly and professionally to ensure client satisfaction.
• Personalized Service: Offer tailored travel recommendations based on customer preferences, budget, and travel goals.
• Documentation & Billing: Process bookings, issue invoices, and manage payments with precision.
• Relationship Building: Develop and maintain long-term client relationships to foster loyalty and repeat business.
• Stay Informed: Keep up with the latest travel trends, vendor policies, and industry developments to better assist clients.

Qualifications

• Previous experience in customer service or a travel-related role is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work independently and manage time effectively in a remote environment.
• Familiarity with travel booking systems or CRMs is a plus.
• A proactive, positive attitude and genuine enthusiasm for travel.

What We Offer

• 100% remote work with flexible scheduling
• Ongoing training and professional development
• Access to exclusive travel discounts and incentives
• Supportive and collaborative team environment
• Opportunities for career growth within the travel industry