Travel Operations Specialist (Remote | Tourism)

Beyond Madeira; Teletrabalho; BRL 80.000 - 120.000; Tempo parcial

Resumo da oferta

A tourism project is seeking a remote professional to manage tourism operations in Brazil. The ideal candidate will support car rental and activity reservations, ensuring clear processes and effective communication. Key qualifications include experience in tourism, strong organizational skills, and proficiency with digital tools. This role offers flexible scheduling and competitive compensation based on skills and experience.

Qualificações

• Previous experience in tourism, reservations, or related fields.
• Strong organizational skills and attention to detail.
• Comfortable with AI tools like ChatGPT for work tasks.

Responsabilidades

• Support management and organization of reservations.
• Update operational information in internal systems.
• Assist with reservation changes and exceptional situations.

Conhecimentos

Organizational skills

Professional written communication

Experience in tourism or reservations

Digital tools proficiency

Attention to detail

Ferramentas

Spreadsheets

Artificial Intelligence tools

Descrição da oferta de emprego

Role Overview

Beyond Madeira is a tourism project focused on car rental reservations, activities, and traveler support in Madeira Island, Portugal.

We are exploring the Brazilian market to reinforce our team with a remote professional, focused on tourism operations, reservation organization, and operational support through clear processes and smart use of technology.

This is not a generic customer support or call center role.

Responsibilities

• Support the management and organization of car rental and activity reservations
• Update and validate operational information in spreadsheets and internal systems
• Support the resolution of operational questions related to reservations, schedules, and processes
• Organize data to support internal decision-making
• Assist with reservation changes, adjustments, and exceptional situations
• Use Artificial Intelligence (e.g., ChatGPT, Perplexity) to support writing, organization, analysis, and clarification of information
• Communicate clearly, objectively, and professionally with the internal team

Qualifications

• Previous experience in tourism, reservations, operations, or related areas
• Strong organizational skills and attention to detail
• Clear and professional written communication
• Functional English for professional reading and writing
• Comfort working with digital tools (spreadsheets, email, messaging, online systems)
• Practical use of Artificial Intelligence in work tasks
• Ability to work autonomously while following defined processes
• Formal academic education is not required. We value practical skills, reasoning ability, and reliability over titles.

Work Model

• 100% remote
• Schedule to be defined (full-time or part-time, depending on profile)
• Independent contractor / service-based collaboration

Compensation

• Competitive with the Brazilian market
• Adjusted according to experience, availability, and responsibility level