Team Lead, B2B Sales

Concentrix - CA; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading customer engagement firm in São Paulo is seeking a Team Lead for B2B Sales to drive revenue growth. You will oversee a sales team, ensuring high performance and customer satisfaction. Responsibilities include forecasting sales, managing team productivity, and fostering client relationships. Candidates must be fluent in Brazilian Portuguese and English, with a strong background in sales leadership and data analysis. This is a full-time position.

Qualificações

• Experience in leading a sales team towards performance targets.
• Ability to analyze data and identify trends for strategic plays.
• Fluent in Brazilian Portuguese and English.

Responsabilidades

• Lead and motivate the sales team to achieve business targets.
• Accurately forecast sales and maintain CRM data.
• Facilitate coaching and performance reviews for team members.
• Analyze customer experience trends to enhance sales strategies.

Conhecimentos

Sales leadership

CRM data management

Customer satisfaction focus

Data analysis

Effective communication

Descrição da oferta de emprego

Job Title

Team Lead, B2B Sales

Job Description

The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.

Responsibilities

• Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
• Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
• Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
• Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
• Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
• Be a point of escalation for our clients and respond promptly to any issues
• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
• Work with client contact on reporting and forecasting
• Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
• Work with client contact on reporting and forecasting
• Coordinate team incentives and Sales Performance Incentive Funds
• Partner and build business relationships with all partners to ensure customer expectations are met

Location

BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos

Language Requirements

Brazilian Portuguese (Required), English (Required)

Time Type

Full time

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