Strategic Account Manager – Data-Driven | Latam | Ecommerce Performance Marketing

Atomic HR; Teletrabalho; BRL 120.000 - 160.000; Tempo parcial

Resumo da oferta

A performance-driven digital marketing agency is hiring a Client-Facing Account Strategist to manage relationships with eCommerce brands. This remote contractor role focuses on client success through strategic guidance and internal alignment. Required qualifications include 3+ years of relevant experience and advanced English skills. Successful candidates will thrive in a fast-paced environment and continuously drive client confidence and retention through clear insights and actionable recommendations.

Serviços

USD compensation based on experience

Fully remote work

High ownership and direct impact on clients

Qualificações

• At least 3 years in a client-facing account, strategy, or growth role.
• Advanced or near-native English proficiency, both written and spoken.
• Strong understanding of eCommerce metrics such as ROAS and CAC.

Responsabilidades

• Act as the primary client contact, leading communication in English.
• Run bi-weekly strategy calls, providing insights and recommendations.
• Review account performance to identify trends and opportunities.

Conhecimentos

Client-facing account management

Performance marketing fundamentals

Communication skills

Organization and follow-through

English proficiency

Descrição da oferta de emprego

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🏢 About the Role

A performance-driven digital marketing agency is hiring a Client-Facing Account Strategist to own and grow relationships with eCommerce brands.

This role is centered on owning client success at a strategic level — leading performance conversations, guiding full-funnel direction, and keeping internal teams aligned around the right priorities.

You’ll act as the primary point of contact for your accounts, translating performance data into clear insights and next steps for clients, while ensuring internal execution stays focused and effective.

This is a remote, contractor role, paid in USD, with compensation based on experience and scope.

🌍 About the Agency

This agency partners with ambitious eCommerce brands to drive growth through creative strategy, paid media, and conversion rate optimization.

Their approach blends strategic thinking, sharp creative, and disciplined execution — with a strong focus on clarity, ownership, and measurable results. The team is fully remote and globally distributed, working closely with U.S.-based clients.

🛠 What You’ll Do

• You’ll be the strategic and relational owner for your accounts, ensuring clients feel confident, informed, and aligned — while internal teams have clear direction.
• Be the primary client contact for assigned accounts, leading communication in English.
• Run bi-weekly client strategy calls, clearly explaining performance, insights, and recommendations.
• Review account performance to identify trends, opportunities, and potential risks.
• Help guide full-funnel strategy in collaboration with paid media, CRO, creative, and SEO teams.
• Translate client goals and feedback into clear, actionable internal direction.
• Keep priorities, action items, and strategic initiatives organized and moving forward.
• Proactively highlight wins, insights, and impact to reinforce client confidence and retention.
• Support onboarding and new account transitions when needed.

✅ What We’re Looking For

• 3+ years in a client-facing account, strategy, or growth role (agency experience strongly preferred).
• Advanced or near-native English proficiency (spoken and written).
• Strong understanding of performance marketing fundamentals.
• Experience working with eCommerce metrics (ROAS, AOV, LTV, CAC).
• Excellent communication — clear, professional, and client-ready.
• Strong organization, follow-through, and ownership.

🌟 Bonus Points

• Experience working with U.S.-based clients.
• Background in eCommerce or performance marketing agencies.
• Comfort working across multiple stakeholders and teams.

💰 What You’ll Get

• USD compensation based on experience and scope.
• 100% remote contractor role (LATAM-based).
• High ownership and direct client impact.
• Collaborative, performance-focused team environment.
• Work that blends strategy, communication, and execution.

🧩 Why This Role Might Be a Fit

• You enjoy owning client relationships end-to-end.
• You’re comfortable leading strategy conversations in English.
• You can turn performance data into clear direction.
• You thrive in remote, fast-moving environments.
• You want exposure to U.S. clients and high-growth brands.

🧭 Interview Process

• Application Review – resume + relevant experience.
• Intro Call – communication skills, background, agency exposure.
• Strategy / Scenario Round – real-world client and performance cases.
• Interview with Leadership – values and team fit.
• Offer.

Timeline

usually 2–3 weeks .

📩 Ready to Apply?

Send your resume and a short note on your client-facing experience and approach to account strategy. If you’ve worked with eCommerce brands or performance agencies, we’d love to learn more.