Sr. Product Manager, LatAm External Fulfillment (EF)

Amazon; São Paulo; Presencial; BRL 200.000 - 250.000; Tempo integral

Resumo da oferta

A leading e-commerce platform in São Paulo is seeking a talented Sr. Product Manager to support product launches and enhance customer experience. This role involves coordinating between various teams, leading product strategies, and improving Seller and Customer interactions. The ideal candidate has strong analytical skills, a Bachelors degree, and significant experience in product management, thriving in a fast-paced environment.

Qualificações

• Proven ability to manage multiple priorities and drive results in a fast-paced environment.
• Experience with end to end product delivery.
• Experience as a product manager or owner.

Responsabilidades

• Identify gaps and opportunities in the existing products.
• Lead product launches coordinating across different stakeholders.
• Influence and support Product team on Roadmap prioritization.

Conhecimentos

Analytical skills

Problem-solving skills

Communication skills

Stakeholder management

Formação académica

Bachelors degree or equivalent

Descrição da oferta de emprego

Overview

At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflect the plurality of the businesses we play and the customers we serve. In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as we understand that this agenda must have different perspectives and multiple experiences. Our leadership is committed and understands more and more their role in sharing and acting on our leadership principles, with the purpose of “Strive to Be Earth's Best Employer”. Understanding our responsibility and our need for change, we are conscientious that ‘Success and Scale Bring Broad Responsibility’.

Our affinity groups are built from and by volunteers from different businesses and they are an active part of our DE&I strategies definition. Besides that, they act as ambassadors of this agenda, and they will support you from Day1. Remember, at Amazon ‘It’s always Day1’. Our groups are organized in the following fronts: BEN - Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+) and People With Disabilities, to be launched in 2022.

Are you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon’s Brazil team! Amazon strives to be Earth’s most customer-centric company, where people can find and discover virtually anything they want to buy online. Over 2 million Sellers in 10 countries list their products for sale on the Amazon. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices.

Position

We are looking for a talented Sr. Product Manager (PM) for Amazon to support EF (External Fulfillment) product launches. The Sr. PM will be the key link between EF product and business/operations teams in LatAm. The PM will lead the Product Launches, coordinating across stakeholders, building working backwards and business requirements documents, addressing blockers and creating feature strategy. The PM will work closely with various stakeholders (Program, Sales, Operations, Transportation, Legal, etc) to drive strategic initiatives that will have positive impact on our Customers and Sellers. He/She will review performance on metrics, contribute to programmatic inputs and ensure accountability for strategic and tactical initiatives.

Key responsibilities

• Identify gaps, pain points and opportunities in the existing products, coordinating across multiple inputs sources
• Dive Deep on issues to differentiate isolated issues from structural ones
• Be creative to create solutions that address pain points/opportunities and improve Customer/Seller Experience
• Balance competing priorities, making the best use of our resources
• Calculate impact/potential of ideas/pain points, making it tangible
• Influence and support Product team (both Latam and central teams) on Roadmap prioritization
• Suggest/create programmatic solutions and initiatives while creating business cases for Product team
• Balancing short and long term solutions
• Leading product launches, coordinating across stakeholders from different orgs and levels and leading by influence
• Organize working backwards plans, mapping all tasks and questions that need to be answered. Map risks and risk mitigation, adoption plan and guarantee launches’ success
• Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership
• Creating goals and related metrics, track progress and manage through obstacles to achieve your objectives
• Communicating performance, articulating root-cause analysis and linking to specific improvement areas
• Incorporate benchmarking information from local competitors as well as best practices and lessons learned from other geographies to define best-in-class customer experience
• Anticipate bottlenecks, provide escalation management, make trade-offs and balance the business needs versus technical constraints
• Bachelors degree or equivalent
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience with feature delivery and tradeoffs of a product
• Experience as a product manager or owner
• Experience owning technology products
• Experience in influencing senior leadership through data driven insights
• Experience working across functional teams and senior stakeholders

Qualifications and expectations

• Strong analytical and problem-solving skills with attention to detail
• Proven ability to manage multiple priorities and drive results in a fast-paced environment
• Excellent communication and stakeholder management skills
• Ability to work effectively with cross-functional teams across LatAm and central teams

Additional information

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.