Sr. People Operations Associate

Docusign; São Paulo; Híbrido; BRL 70.000 - 90.000; Tempo integral

Resumo da oferta

A digital transaction management company seeks an HR Operations professional in São Paulo, Brazil. The role emphasizes supporting the People Operations team through various HR processes including onboarding, employee file management, and regulatory documentation for Brazil and Mexico. Candidates should possess strong communication skills in Portuguese, Spanish, and English, with a background in HR-related fields and familiarity with local employment laws. This hybrid position requires working at least twice a week in the office and offers an array of benefits including paid time off and full health benefits.

Serviços

Paid time off

Paid parental leave

Full health benefits

Retirement plans

Learning & development

Compassionate care leave

Qualificações

• 2+ years of HR or Recruiting related work experience in a high growth organization.
• Ability to work in a fast paced, high volume environment.
• Excellent attention to details and interpersonal skills.

Responsabilidades

• Provide quality operational support to People Team COE stakeholders and vendors.
• Support onboarding, employee file management, data changes, and offboarding.
• Administer HR documentation and reporting requirements for Brazil and Mexico.

Conhecimentos

Fluent in Portuguese, Spanish, and English

HR experience

Familiarity with Brazil and Mexico employment policies

Workday or HCM Systems

Formação académica

Bachelor's degree or experience in HR field

Ferramentas

G-Suite

ServiceNow HR Ticketing system

Descrição da oferta de emprego

Company Overview

Docusign brings agreements to life.

Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives.

With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents.

Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What You'll Do

This position is an individual contributor role reporting to Senior Lead, People Operations.

Responsibility: Provide quality operational support to People Team COE stakeholders, cross‑departmental colleagues, and external vendors in order to deliver a valuable HR management service.

Support all phases of the employee lifecycle, focusing on business system processes related to onboarding, digital employee file management, data changes, internal transfers, promotions, and offboarding.

Assist with employee pre‑hire processes, including but not limited to contracts of employment, background checks, new hire paperwork and work authorization documentation in English, Portuguese and Spanish.

Identify opportunities to streamline Global HR processes, enhancing efficiency and improving the employee experience.

Create and maintain physical onsite and electronic employee files.

Respond to general HR inquiries regarding but not limited to HR policies, benefits, employee data, employment verifications and systems.

Collaborate with Recruiting, Payroll, Benefits, HRBPs, IT and other collaborators as needed.

Administer all statutory regulatory HR documentation and reporting requirements for Brazil and Mexico, including but not limited to, timely coordination with the local Social Insurance office for enrollment and dis‑enrollment of employees.

Job Designation

Hybrid: Employee divides their time between in‑office and remote work.

Access to an office location is required.

Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation.

What You Bring : Basic

• Fluent in Portuguese, Spanish, and English, both verbal and written communication
• Bachelor's degree or experience in the HR related field
• 2+ years of HR or Recruiting related work experience in a high growth organization
• Familiarity with Brazil and Mexico employment requirements, policy, and procedures
• Experience with Workday or other HCM Systems

Preferred

• Experience with ServiceNow HR Ticketing system
• Strong Experience in G‑Suite (including Google Slides, Google Sheets, Excel, Word, etc.)
• Ability to work independently with minimal direction, and handle issues with a high sense of urgency and employee service focus
• Excellent attention to details and interpersonal skills
• Ability to think outside of the box and work in a fast paced, high volume environment
• Ability to exercise sound judgment and discretion, maintaining confidentiality when required

Life At Docusign : Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work.

You can count on us to listen, be honest, and try our best to do what's right, every day.

Equal Opportunity

At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life.

Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it.

And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Our global benefits:

• Paid time off: Take time to unwind with earned days off, plus paid company holidays based on your region.
• Paid parental leave: Take up to six months off with your child after birth, adoption or foster care placement.
• Full health benefits: Options for 100% employer‑paid health plans from day one of employment.
• Retirement plans: Select retirement and pension programs with potential for employer contributions.
• Learning & development: Grow your career with coaching, online courses and education reimbursements.
• Compassionate care leave: Paid time off following the loss of a loved one and other life‑changing events.