Solution Engineer Pleno

CIAL Dun & Bradstreet; Teletrabalho; BRL 80.000 - 100.000; Tempo integral

Resumo da oferta

A leading data solutions provider in Brazil is seeking a skilled role focused on designing and installing customized software solutions. Responsibilities include leading implementation, providing technical guidance, and conducting client training. Ideal candidates will have a Bachelor’s degree in a related field, fluency in English, and strong communication skills. Join this innovative company dedicated to evolving business relationships through meaningful data usage.

Qualificações

• Bachelor’s degree, preferably in computer science, engineering, or software engineering.
• Previous work experience in related areas.
• Ability to develop big-picture software solutions.

Responsabilidades

• Design and install customized software solutions to meet customer needs.
• Lead the implementation process by configuring and integrating products.
• Provide technical guidance and troubleshooting support.

Conhecimentos

Fluency in English

Strong communication skills

Problem-solving skills

Attention to detail

Formação académica

Bachelor’s degree in computer science or related field

Descrição da oferta de emprego

CIAL Dun & Bradstreet (cialdnb.com) is part of Dun & Bradstreet’s worldwide network (dnb.com). CIAL Dun & Bradstreet operates in over 40 countries in Latin America. Our products and data are vital to businesses of every size, scope and industry.

Life here at CIAL Dun & Bradstreet is changing – for the better. Our purpose is to grow the most valuable relationships in business by uncovering truth and meaning in data. We’re passionate about our purpose and it has us evolving everything we do. So, if you thrive in an agile culture but want the solidity of a storied and commanding brand, come join us!

Responsibilities

• Design and install customized software solutions to meet customer needs, goals, and technical requirements for implementation.
• Create implementation plans based on gathered requirements.
• Lead the implementation process by configuring, installing, and integrating the company’s products or services.
• Provide post‑installation follow‑ups, technical guidance and support during the implementation phase, troubleshooting issues to align with the client’s business processes.
• Act as a liaison among the client, sales team, product development, and support teams, ensuring clear and effective communication throughout the implementation process.
• Conduct training sessions for client stakeholders on how to use and maintain the implemented solution.
• Create documentation, manuals, and guides to help clients understand and use the product effectively.
• Test the performance of the installed system, fix bugs, and perform quality checks to ensure the implemented solution meets clients’ expectations and complies with predefined standards.

Requirements

• Bachelor’s degree, preferably in computer science, engineering, or software engineering.
• Fluency in English.
• Previous work experience in related areas.
• Strong communication skills.
• Ability to develop big‑picture software solutions.
• Ability to present ideas in a clean, user‑friendly way.
• Problem‑solving skills.
• Attention to detail.

CIAL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.