SEO Sr Analyst(Operations Excellence)

BRF S.A.; Itajaí; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A global food corporation seeks an IT Analyst to manage invoices, IT assets, and support tickets. The ideal candidate holds a Bachelor's in Finance or IT, has 2–4 years' relevant experience, and possesses advanced English skills. Responsibilities include KPI monitoring and preparing reports. Competitive compensation offered.

Serviços

Competitive compensation package

Strong corporate culture

Growth opportunities

Qualificações

• 2–4 years of experience in IT analysis or technology management.
• Hands-on experience with ITSM tools is a plus.
• Working knowledge of IT governance frameworks such as ITIL and COBIT.

Responsabilidades

• Manage and process IT-related invoices.
• Oversee mobile phone allocation and activation.
• Monitor IT support tickets for timely resolution.

Conhecimentos

Tech-savvy

Analytical skills

Organizational abilities

Problem-solving

Collaboration

Advanced English

Formação académica

Bachelor’s degree in business administration, Finance, IT, or related field

Ferramentas

ITSM tools (e.g., ServiceNow)

Microsoft Office Suite

Power BI

Descrição da oferta de emprego

Overview

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Have you ever imagined to be part of one of the biggest food companies in the world?

Nourish life is our commitment. This is not limited to food production – it extends to projects, initiatives and causes we embrace. In order to deliver quality products, we have a team dedicated to innovating every day. We have more than 100,000 employees worldwide. A large team that has a global vision, without leaving aside the local needs.

Each member of our team is important to make BRF one of the largest food companies in the world. We are guided by values that serve as a compass for our work. Ethics in all actions, transparency in our value chain and innovation are non-negotiable points for us.

Come and join us to be part of this food giant!

BRF values and promotes an inclusive and diverse culture. We consider persons with disabilities for all our opportunities.

What will you be doing at Banvit BRF?

• Manage and process IT-related invoices and ensure timely booking and reconciliation.
• Oversee the allocation, activation, and deactivation of mobile phones and SIM cards.
• Maintain accurate records of IT assets, including lifecycle tracking and refresh plans.
• Monitor and manage IT support tickets, ensuring timely resolution and escalations.
• Track and report on key performance indicators (KPIs) for the IT department.
• Manage IT targets reports, including KPIs, projects updates, variances, and action plans.
• Prepare monthly reports to assess progress of departmental targets.
• Identify KPI data trends and and recommend areas for improvement.
• Prepare materials and presentations for internal meetings and reviews.
• Follow up on action items and ensure timely completion of tasks across the IT team.
• Support in organizing and documenting IT processes and standards procedures.
• Manage routines involving IT, such as target checks, capex, and budget meetings.

What kind of profile are we looking for?

• Bachelor’s degree in business administration, Finance, information technology, Computer science or a related field.
• 2–4 years of experience in IT analysis, IT governance, business operation or technology management.
• Hands-on experience with ITSM tools (ServiceNow) is a plus.
• Working knowledge ofIT governance frameworkssuch asITILandCOBIT.
• Experienced in creating and coordinating monthly IT targets reports, including KPIs, projects updates, key metrics, variances, and action plans
• Advanced level of English
• Living in Bandirma

What competencies are key to this role?

• Tech-savvy, with a strong grasp of IT systems, tools, and platforms.
• Excellent organizational and multitasking abilities, capable of handling multiple priorities efficiently.
• Analytical mindset with attention to detail and problem-solving skills.
• Self-motivated and collaborative, able to work independently and as part of a team.
• Proficient in financial analysis and reporting, with a solid understanding of budgeting and cost tracking.
• Good understanding of IT infrastructure and lifecycle management.
• Experienced in IT asset managementand procurement process.
• Skilled in preparing executive-level reports and dashboards.
• Experienced in defining, designing, and implementing new processes to improve efficiency and controls.
• Capable of managing multiple projects and supplier requestsacross various stages.
• Competent in defining and structuring KPIs, performance indicators, and operational guidelines.
• Advance proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Power BI)

What can you expect from Banvit BRF?

• Being part of a global, collaborative and dynamic working environment
• Strong corporate culture with commitments to customers, employees & environment we serve
• Vertical, horizontal, and cross-functional growth opportunities
• Competitive compensation package

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