GENERAL DUTIES & RESPONSIBILITIES
- Management of new and updated technical release articles which includes writing technical requirements, summaries, business updates, implementation validation and status tracking for various payment networks in the LATAM region.
- Review and evaluate all payment network changes / bulletins / VBNs that impact Worldpay and its clients for various processing regions.
- Communicates summarization of changes, detailed requirements and business implications to technology and stakeholders through regular meetings and update sessions as well as written internal communication.
- Responds to issues and matters pertaining to payment network rules and technical requirements of the payment networks.
- Maintains knowledge of applicable payment network rules and transaction processing framework for various payment networks in various processing regions.
- Network Liaison
- responsible for managing operational relationship with payment network and act as part of the escalation path.
- Management of incoming payment announcements for payment network.
- Merchant and acquirer advocacy with payment networks.
EDUCATION REQUIREMENTS
Bachelor's degree in business administration or law or the equivalent combination of education, training, or work experience.
GENERAL KNOWLEDGE, SKILLS & ABILITIES
- Fluent in both Portuguese and English, with Spanish proficiency considered a significant advantage, communicating both verbally and in written form in a clear, concise, and professional manner.
- 5+ years of comprehensive knowledge of the payment network rules and transaction processing framework technical requirements.
- Ability to work independently as well as being a team player, working well under pressure, handling multiple priorities, and meeting aggressive deadlines.
- Excellent analytical skills.
- Excellent organization skills.
- Excellent relationship building skills.
- Demonstrated ability to plan and complete work within tight time limitations.
- Ability to provide information to a variety of audiences, including presentations, and deal effectively with issues that are sensitive in nature.
- Ability to share information with awareness of its effect on others.