Senior Business Analyst

Louis Dreyfus Company B.V.; São Paulo; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A global merchant and processor of agricultural goods is seeking a Systems Analyst with 5-7+ years of technical experience in financial or trading systems. The ideal candidate will analyze and troubleshoot issues, support users, and engage in process improvements. A bachelor's or master's degree in business or computer science and advanced SQL skills are required. This position offers the opportunity to work in an international, multicultural environment across various projects.

Qualificações

• 5-7+ years of experience in financial or trading systems with a proven project completion track record.
• Experience analyzing and supporting enterprise business systems.
• Understanding of API data integration and database concepts.

Responsabilidades

• Analyze and troubleshoot system issues, provide training and support.
• Liaise with network administrators and developers to resolve software problems.
• Document business requirements and finalize functional specifications.

Conhecimentos

Strong technical or operational experience in financial or trading systems

Business analysis

Advanced SQL querying

Excellent written and oral communication skills (English)

Ability to plan and manage project teams

Experience in cross-functional project teams

Strong analytical and communication capacity

Formação académica

Bachelor's or master's degree in business or computer science

Descrição da oferta de emprego

Overview

Louis Dreyfus Company is a leading merchant and processor of agricultural goods.

Our activities span the entire value chain from farm to fork, across a broad range of business lines.

We leverage our global reach and extensive asset network to serve our customers and consumers around the world.

Structured as a matrix organization of six geographical regions and eight platforms, LDC is active in over 100 countries and employs approximately 17,000 people globally.

LDC is pursuing an exciting digital journey, driving industrialization of IT delivery, and innovating with cutting‑edge technology (Cloud, AI, ML, Agile DevOps/SecOps, data mesh, etc.).

Our DT&A strategy has achieved significant value, driving innovation, efficiency, agility, and speed to market.

Our research and BI capabilities have driven superior decision making, and we still have much more to achieve.

Within the global DT&A organization, you will be offered unique projects with opportunities to grow and develop in a collaborative, fast‑moving, vibrant, and entrepreneurial spirit.

Job Description

Users support

• Analyze and troubleshoot system issues; provide training and support to users.
• Liaise with network administrators, system analysts, and software engineers to resolve problems with software products or company systems.
• Escalate issues to Service Manager and Software Developer Lead.
• Gather and translate business requirements into detailed functional and technical specifications.
• Participate in ATLAS Deployment/Rollout activities.
• Configure systems, conduct user trainings and hyper‑care support for Deployment/Rollout projects.
• Analyze, clean‑up, and migrate master data and transactional data from legacy to target systems.

Oversight

• Part of the global Support team to provide expertise on complex functional topics.
• Act as the escalation contact to regional Support teams within the same time‑zone and liaise to resolve user‑reported functional issues.
• Coordinate development: categorize issues based on impact/urgency, re‑assign to development teams, and identify workarounds.
• Document business requirements.
• Review and finalize functional specifications; refine with the Dev team.

Testing

• Provide guidance and support to regional and global business during test campaigns.

Process Improvement

• Identify process gaps and provide improvement plans for Build and Run processes.

Experience and Qualifications

• 5‑7+ years of strong technical or operational experience in financial or trading systems with a track record of completing project plans.
• Bachelor's or master's degree in business or computer science.
• Experience analyzing, implementing, and supporting enterprise business systems.
• Experience in cross‑functional project teams; ability to perform in roles from individual contributor to leadership.
• Ability to plan, organize, and manage project teams using structured delivery methodologies.
• Experience establishing effective relationships across business organizations; success in diverse, problem‑solving environments.
• Experience in an international, multicultural environment and working in global teams.
• Business analysis, story writing, backlog management.
• Incident analysis and incident management.
• Advanced SQL querying.
• Understanding of API data integration and database concepts.
• Excellent written and oral communication skills (English).

Strong knowledge of the agribusiness industry

• Experience with functional and technical aspects of major enterprise business systems and related technologies.
• Quick learner, capable of ramping up on new domains independently and with minimal prompting.
• Curiosity and eagerness to explore and understand complex business processes.
• Deep critical thinking to manage ambiguity and complexity.

Excellent teamwork, communication and collaboration skills

• Strong analytical, synthesis and communication capacity; able to negotiate and influence internally and externally.
• Ability to move across different projects, manage multiple open cases, and prioritize.
• Inclination to make improvements, generate ideas, and challenge the status quo.
• Excellent execution with a natural sense of duty and urgency to drive change.