Sales Operations Manager

Alma Mental Health; Brasil; Teletrabalho; BRL 636.000 - 744.000; Tempo integral

Resumo da oferta

A remote-first healthcare company is seeking a Sales Operations Manager to enhance sales systems and processes. The role involves leading projects, optimizing Salesforce, and collaborating with cross-functional teams. Ideal candidates will have 4-6 years of experience in sales operations, strong problem-solving skills, and Salesforce expertise. The position offers a competitive salary with additional wellness benefits and flexible PTO.

Serviços

Health insurance

401K plan

Monthly therapy stipends

Home office stipend

Flexible PTO

Qualificações

• 4-6 years of experience in sales/revenue operations.
• Experience managing vendor relationships.
• Proven success in implementing sales optimization strategies.

Responsabilidades

• Lead the Sales Operations team and manage projects.
• Oversee Salesforce administration and optimization.
• Analyze sales performance data to inform strategies.

Conhecimentos

Sales/revenue operations experience

Proactivity

Problem-solving

Project management

Salesforce expertise

Ferramentas

Salesforce

Salesloft

Gong

Chili Piper

Descrição da oferta de emprego

Overview

Alma is seeking a mission-driven Sales Operations Manager to play a pivotal role on our Sales team. The Sales Operations Manager will build, maintain, and optimize the systems and processes to support growth. Reporting to the Senior Director of Sales Operations, the Sales Operations Manager will be a strategic partner across the entire business, collaborating with the Marketing, Operations, and Finance teams.

What you’ll do

• Lead and delegate across the Sales Operations team as well as be a hands-on individual contributor.
• Oversee the administration, configuration, and optimization of Salesforce and other sales tools (Salesloft, Gong, Chili Piper).
• Work with and influence cross-functional teams including Marketing, Success, Finance, to implement strategies to improve revenue generation.
• Lead projects from ideation to execution to improve the revenue processes.
• Implement tools and enable integrations that support revenue teams.
• Ensure accurate and up-to-date data, providing the foundation for effective growth strategies.
• Analyze sales performance data to identify trends, challenges, and opportunities; provide actionable insights that support decision-making.
• Partner with Sales leadership to identify opportunities to simplify the sales process through optimization and automation.
• Own operational tasks to enable growth processes and support end users for sales tools matters.

Who you are

• You have 4-6 years of experience in sales/revenue operations, business operations, consulting, or project management experience
• You have operated as the sole owner of the tech stack in a fast paced startup environment.
• You approach work with intellectual curiosity, collaboration, and proactivity.
• You have experience owning vendor relationships. You have proven success in implementing sales strategies that optimize revenue generation processes.
• You are a problem solver who can break down complex challenges into solvable parts, craft compelling solutions, and drive meaningful results with clarity and precision.
• You have expertise in revenue tools (e.g. Salesforce, Marketo, Salesloft preferred) that enable you to design, troubleshoot, and implement complex revenue processes, automations.
• You have Salesforce admin experience.
• You are up-to-date with industry best practices and emerging trends in revenue operations.
• You are highly organized and detail oriented with exceptional project management skills.
• You specialize in designing, improving, and implementing operational processes.

Benefits

• We’re a remote-first company
• Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
• 401K plan (ADP)
• Monthly therapy and wellness stipends
• Monthly co-working space membership stipend
• Monthly work-from-home stipend
• Financial wellness benefits through Northstar
• Pet discount program through United Pet Care
• Financial perks and rewards through BenefitHub
• EAP access through Aetna
• One-time home office stipend to set up your home office
• Comprehensive parental leave plans
• 12 paid holidays, 1 Alma Give Back Day
• Flexible PTO

Salary: $120,000

On Target Commission: $20,000

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