Sales Operations Manager

Assistant Launch; Brasília; Teletrabalho; BRL 191.000 - 256.000; Tempo integral

Resumo da oferta

A leading outsourced sales partner is looking for an experienced Sales Operations Manager to standardize processes across accounts and ensure smooth operation. The ideal candidate will have 4-7 years of experience in Sales Ops or RevOps, strong systems design skills, and be comfortable leading client calls. This fully remote position offers competitive compensation, performance-based bonuses, and growth opportunities.

Serviços

Competitive Salary

Performance-Based Bonuses

Growth Opportunities

Continued Learning Opportunities

Qualificações

• 4–7+ years in Sales Ops / RevOps / Client Success required.
• Experience building SOPs and KPI frameworks essential.
• Strong written communication skills necessary.

Responsabilidades

• Standardize delivery across accounts with SOPs and KPIs.
• Run weekly/bi-weekly client calls managing clear expectations.
• Enable onboarding by creating process checklists and videos.

Conhecimentos

Sales operations expertise

Systems design

Client communication

KPI reporting

Project management

Descrição da oferta de emprego

Remote opportunity, candidates must be located in North or South America. Compensation: 36-48k USD Per Year | Fully Remote | Performance Bonuses and Benefits |

About Us

We’re an outsourced sales partner for B2B software (heavy in energy/oil & gas tech). Our operations = sales and delivery for clients. We book meetings, build a pipeline, and keep accounts happy. We’re growing and need a builder to make everything run like a machine.

The Role (why this exists)

This is an operations-first role with strong sales literacy. You’ll standardize how we deliver across accounts—SOPs, KPIs, reporting, and client rhythms—so results are predictable and founders can get out of the weeds. You’ll identify coaching opportunities for reps; the owner will handle most of the deep sales coaching.

You’ll Own (first 90 days)

• Playbooks & SOPs: Outbound workflows, discovery prep, objection handling checklists, client-call agendas, handoffs, and QA standards.
• KPI & Reporting System: Define per-client targets (activity → meetings → pipeline), build dashboards/scorecards, and lock reporting cadences.
• Client Success Rhythm: Run weekly/bi-weekly client calls, drive clear “this week / next week,” surface risks, keep renewals on track.
• Quality Control: Review call snippets and sequences, flag coaching needs, track follow-ups, and ensure standards stick.
• Light People Management (~5 DRs): Scheduling, throughput, QA, and accountability; escalate skill gaps for owner-led coaching.
• Hiring Bench: Keep a pipeline of reps warm; coordinate trial tasks and onboarding checklists.
• Monthly Narrative: Ship clean, on-time rollups that tie work to outcomes (wins, pipeline, lessons, next plays).
• Enablement Library: Turn the process into checklists, templates, and short loom videos so onboarding is plug-and-play.
• Value-Add Content: Simple newsletter/blog to showcase results and insights to clients/prospects.

You’re a Fit If…

• You’ve been the operator behind a sales org or agency: you design cadence, enforce process, and make results repeatable.
• You know sales well (maybe carried a quota before), but your superpower is systems + measurement, not heroic closing.
• You’re great with execs on calls—clear, structured, outcome-driven.
• Dashboards and weekly scorecards are your love language.

Success Looks Like

• Founder time freed from delivery; most client calls run smoothly without them.
• Every account has clear KPIs, dashboards, and on-time reporting.
• Reps are consistent; coaching needs are surfaced early and routed to the owner.
• Renewals and upsells are planned, not accidental.

How We Hire (fast)

1. Application with a 1-minute video
2. 15-30 minute screening
3. Strengths assessment
4. Final conversation with CEO
5. Offer

Must-Haves

• 4–7+ years in Sales Ops / RevOps / Client Success (multi-client or agency environment preferred).
• Proven experience building SOPs, KPI frameworks, and reporting that actually get used.
• Comfortable leading client calls and running a tight weekly/bi-weekly cadence across accounts.
• Strong written summaries—turn noise into an executive-ready story.

Nice-to-Haves

• Energy/oil & gas tech exposure.
• Built enablement libraries and onboarding paths for reps.
• Experience coordinating hiring pipelines and trials.

Why this role

• Competitive Salary
• Growth Opportunities
• Performance-Based Bonuses
• Fully Remote Position
• Continued Learning Opportunities