Sales Engineer (Sao Paulo)

Trend Micro; São Paulo; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A global cybersecurity company is seeking a Sales Engineer to act as a technical bridge across sales and customers in São Paulo, Brazil. The position entails providing advisory expertise, managing technical engagements, and demonstrating product capabilities. Candidates should have 5+ years of experience and a solid understanding of cybersecurity principles. A Bachelor's degree in Computer Science or related field is required, alongside communication and problem-solving skills.

Qualificações

• 5+ years of experience in Sales Engineering, Solutions Architecture, or Professional Services within cybersecurity.
• Solid understanding of cybersecurity principles and networking concepts.
• Fluency in English at an upper-intermediate level (B2) or higher.

Responsabilidades

• Act as a trusted technical advisor to customers.
• Conduct Proof of Concept (PoC) engagements to demonstrate product capabilities.
• Troubleshoot software and network issues.

Conhecimentos

Technical advisory skills

Problem-solving

Communication skills

Interpersonal skills

Project management

Formação académica

Bachelor’s degree in Computer Science, Engineering, or related field

Ferramentas

VCP – VMware Certified Professional

CCNA – Cisco Certified Network Associate

CISSP – Certified Information Systems Security Professional

MCP – Microsoft Certified Professional

MCSE – Microsoft Certified Solutions Expert

LPIC-1 / LPIC-2 – Linux Professional Institute Certification

CompTIA Security+

Descrição da oferta de emprego

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers.

Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints.

The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA.

Proactive security starts here.

Location: The ideal candidate will be located in Sao Paulo, Brazil.

Position Summary

The Sales Engineer (SE) is the technical bridge between our Sales Representatives and their pre‑sales customers. The SE owns the primary technical relationship with customers during the sales cycle, helping close deals by proactively managing and delivering technical value in person, online, and over the phone.

Key Responsibilities

• Act as a trusted technical advisor to customers, providing in‑depth knowledge of Trend Micro’s cybersecurity solutions in dynamic, high‑pressure pre‑sales environments.
• Conduct Proof of Concept (PoC) engagements to demonstrate product capabilities and support deployment architecture planning and implementation.
• Troubleshoot software and network issues in complex, multi‑vendor environments.
• Continuously expand knowledge of Trend Micro’s current and upcoming products and maintain awareness of the broader security landscape.
• Share knowledge and best practices with the SE team to promote efficiency and consistency across engagements.
• Deliver technical training sessions to partners, customers, and internal teams when necessary.
• Contribute to the SE Readiness Program and develop Subject Matter Expertise in assigned technologies and products.
• Collect and communicate customer feedback and feature requests to Product Management.
• Support alliance initiatives and collaborate with technology partners and customers to build joint value.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field – or equivalent hands‑on experience in Security Software and IT Systems.
• Solid understanding of cybersecurity principles, networking concepts, system architectures, and threat landscapes.
• Proven ability to translate business problems into technical solutions and articulate technical value to both technical and non‑technical audiences.

Experience & Technical Skills

• 5+ years of experience in Sales Engineering, Solutions Architecture, or Professional Services within cybersecurity or infrastructure domains.
• Fluency in English at an upper‑intermediate level (B2) or higher
• Demonstrate ability to prioritize and manage multiple projects with strong problem‑solving and time‑management skills.
• Strong communication and interpersonal skills to engage customers, manage accounts, and collaborate across teams.
• Comfortable working independently while actively contributing to team goals and initiatives.

Preferred Certifications (one or more)

• VCP – VMware Certified Professional
• CCNA – Cisco Certified Network Associate
• CISSP – Certified Information Systems Security Professional
• MCP – Microsoft Certified Professional
• MCSE – Microsoft Certified Solutions Expert
• LPIC‑1 / LPIC‑2 – Linux Professional Institute Certification
• CompTIA Security+

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.