Project Manager - E-Commerce

Workana; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A digital project management firm is seeking an experienced Project Manager to lead ongoing e-commerce engagements for fast-paced brands. You'll manage long-term client relationships and ensure clear communication and alignment between business goals and delivery. Responsibilities include managing multiple accounts, tracking budgets, and leading client discussions. The ideal candidate has over 3 years of experience and excels in client relationship management. This position offers competitive compensation and a fully remote setup.

Serviços

Competitive monthly compensation

Quarterly performance-based bonuses

Fully remote setup

Qualificações

• 3+ years of experience as a Project Manager in a digital or marketing agency.
• Strong background managing ongoing retainer-based clients.
• Familiarity with e-commerce platforms and retention tools.
• Excellent organizational skills with the ability to manage multiple clients.

Responsabilidades

• Manage day-to-day execution across multiple ongoing e-commerce accounts.
• Act as the main point of contact for clients, building trust and relationships.
• Lead weekly client calls, setting agendas and guiding discussions.
• Track budgets, hours, and resourcing using time-tracking tools.

Conhecimentos

Project Management

Client Relationship Management

E-commerce Knowledge

Organizational Skills

Budget Management

Ferramentas

Shopify

Time-tracking tools

Descrição da oferta de emprego

Contract · Full-time · LATAM

We’re looking for an experienced Project Manager to lead ongoing e-commerce engagements for fast-moving digital brands. This role is ideal for someone who enjoys owning delivery end-to-end, working closely with clients, and translating priorities into consistent execution and results.

This is not a one-off project role. You’ll manage long-term client relationships, ensuring steady progress, clear communication, and alignment between business goals and delivery.

What You’ll Be Responsible For

• Manage day-to-day execution across multiple ongoing e-commerce accounts, ensuring priorities are clear and work is delivered on time.
• Act as the main point of contact for clients, building trust and maintaining strong, collaborative relationships.
• Lead weekly client calls, setting agendas, guiding discussions, and turning decisions into clear action items.
• Provide structured weekly updates covering progress, key wins, upcoming work, and potential risks.
• Own and maintain client roadmaps, balancing short-term execution with longer-term growth initiatives.
• Coordinate internal teams (design, development, marketing, QA, strategy) to keep delivery aligned and efficient.
• Run internal standups to align on priorities, dependencies, and timelines.
• Identify risks, scope changes, or resourcing issues early and proactively address them.
• Track budgets, hours, and resourcing using time-tracking tools, ensuring alignment with scope.
• Ensure quality standards are met before anything reaches the client.
• Keep documentation, notes, and plans organized and up to date.

Requirements

• 3+ years of experience as a Project Manager in a digital or marketing agency environment.
• Strong background managing ongoing retainer-based clients (not just fixed-scope projects).
• Familiarity with e-commerce platforms and lifecycle / retention tools (e.g., Shopify, email / SMS marketing platforms).
• Confidence leading client conversations and managing expectations.
• Excellent organization skills and ability to juggle multiple clients at once.
• Experience managing budgets, timelines, and team capacity.
• Proactive, detail-oriented, and solutions-driven mindset.
• Comfortable working remotely with distributed teams.

Benefits

• Competitive monthly compensation based on experience.
• Quarterly performance-based bonuses.
• Fully remote setup with flexibility and autonomy.
• Long-term engagement with stable clients.
• Opportunity to grow into broader account ownership and strategic responsibilities over time.