Principal Systems Analyst Support SaaSFusionFinance

Oracle; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading technology company in São Paulo is looking for candidates with strong techno-functional skills in Oracle products. Responsibilities include advising customers, resolving complex issues, and delivering training. Ideal candidates will have 3 to 8 years of relevant experience, excellent analytical abilities, and strong English communication skills. This full-time position offers a chance to work in a dynamic environment.

Qualificações

• 3 to 8 years of in-depth knowledge of functional domains such as General Ledger and Fixed Assets.
• Exhibit practical analytical skills and organizational skills.
• Good command over spoken and written English.
• Innovative in improving processes for delivering solutions.

Responsabilidades

• Work directly with Customers for advising on Oracle product usage.
• Resolve complex and mission-critical issues.
• Manage customer issues effectively.
• Consult with management to direct resolution of critical situations.

Conhecimentos

Techno-functional skills knowledge of Oracle products

Problem-solving skills

Customer interaction / service expertise

Analytical skills

Organizational skills

Strong written and verbal English communication skills

Descrição da oferta de emprego

The key skills used daily are :

• a high level of techno-functional skills knowledge of Oracle products problem-solving skills and customer interaction / service expertise. It is an opportunity to work with Cloud and On-Premise customers.
• This work includes :

Responsibilities

• Work directly with Customers for Advising on the complex use of Oracle products
• Resolving highly complex and mission-critical issues
• Manage highly complex and critical customer issues.
• Serve as Situation Manager on highly sensitive issues.
• Consult with Management in directing the resolution of critical Customer situations.
• Knowledge gain and sharing - achieve knowledge transfer with teammates through the Development and delivery of formal team training sessions.
• Formal mentoring for promoting the technical and professional Development of others.
• Creation / review of Knowledge Articles.

Qualifications

• 3 to 8 years In-depth knowledge of functional domains such as : General Ledger Fixed Assets Cash Management and Forecasting Budgeting Intercompany Accounting Encumbrance Accounting Subledger Accounting SLA Treasury Management Tax Management Tax Financial Consolidation Cost Management and others (Localizations and Oracle Business Flows - OBM). Others
• Exhibit practical analytical skills & organizational skills
• Good command over spoken & written English
• Interact directly with customers and follow through on all assignments and take ownership of customer issues
• Seeks innovative ways to improve the process of delivering solutions to customers
• Strong written and verbal English communication skills; multi-lingual a plus
• Strong learning orientation so you keep abreast of the emerging business models / processes applications product solutions product features Confidential Oracle Internal technology features and use this learning to deliver value to customers on a daily basis.

Career Level

IC4

Required Experience

Staff IC

Job Details

Employment Type: Full-Time

Experience: years

Vacancy: 1