Partnerships Manager - Brazil

Focalx; São Paulo; Presencial; BRL 440.000 - 662.000; Tempo integral

Resumo da oferta

A fast-growing enterprise SaaS startup in Brazil is seeking a Partner Manager + Customer Success Lead. In this role, you will engage in building predictable revenue through partnerships. You'll drive partner performance and support enterprise deals with extensive hands-on involvement. The ideal candidate has 5–10+ years in enterprise customer success or partner management and is fluent in English and Portuguese. The role offers competitive compensation and autonomy in a fast-moving environment.

Serviços

Ownership across revenue and customer outcomes

Fast-moving team with real autonomy

Competitive compensation

Qualificações

• 5–10+ years in Enterprise Customer Success / Partner Management / RevOps.
• Proven experience supporting or owning 6-digit enterprise deals.
• Based in Brazil (São Paulo preferred); field-first mindset.

Responsabilidades

• Drive partner performance through weekly pipeline discipline.
• Support enterprise deals by co-leading discovery and stakeholder mapping.
• Own onboarding and adoption with a clear training playbook.
• Deliver measurable success by defining and tracking success metrics.
• Build expansion motion by identifying triggers and enabling champions.
• Improve operations with support readiness and field standards.

Conhecimentos

Execution-heavy operator

Strong communicator

Fluent English

Fluent Portuguese (PT-BR)

Experience in enterprise motions

Descrição da oferta de emprego

Partner Manager + Customer Success Lead

Focalx is expanding in Brazil and we need a field-first, execution-driven partner manager and customer success lead to help build a predictable enterprise revenue engine through partners.

This role sits at the intersection of pipeline, deal support, onboarding, adoption, and expansion—turning partner-led opportunities into successful, measurable customer outcomes.

If you are an operator and relationship-builder who thrives close to the field, customers, and revenue, this is for you.

We use cutting-edge AI to automate and enhance vehicle inspections, helping companies operate faster, more accurately, and more reliably.

We're a fast-growing enterprise SaaS startup building global momentum—where ownership, speed, and customer outcomes matter.

What You'll Do

Drive partner performance : run a weekly pipeline rhythm, stage discipline, forecasting, and accountability

Support enterprise deals : co-lead discovery, stakeholder mapping, value proof, and business cases for 6-digit ACV motions

Own onboarding + adoption : run a clear Week 0–4 onboarding playbook, trainings, go-live, and escalation paths

Deliver measurable success : define success metrics, track weekly health, intervene fast when accounts stall

Build expansion motion : identify triggers, enable champions, and create a repeatable land ? expand process

Improve operations : help implement support readiness (L1 / L2 / L3, SLAs, escalation cadence) and field / device standards

Feed product learning : translate objections, workflow blockers, and localization needs into structured product input

Who You Are

An execution-heavy operator who loves cadence, playbooks, follow-through, and clean pipeline

Comfortable in the field : on-site discovery, pilots / go-lives, travel, and customer / partner meetings

Experienced in enterprise motions (discovery ? value proof ? close ? onboarding ? expansion)

Strong communicator who can run executive conversations and align multiple stakeholders

Startup-ready : high ownership, low hand-holding, high accountability

Fluent English + Portuguese (PT-BR) (Spanish is a plus)

Don't Apply If

You prefer narrow roles with clear handoffs and minimal ambiguity

You don't like being on-site with customers / partners and solving problems in real time

You're not comfortable with a startup environment where things move fast

Requirements

5–10+ years in Enterprise CS / Partner Management / RevOps / Solutions / Post-sale GTM

Proven experience supporting or owning 6-digit enterprise deals

Strong onboarding / adoption and expansion execution

Based in Brazil (São Paulo preferred); field-first mindset

Fluent English + PT-BR

What We Offer

A high-impact role building Brazil growth through partners

Ownership across revenue + customer outcomes

A fast-moving team with real autonomy and room to grow

Competitive compensation

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development and Sales