Manager, Quality SLTCM

Sound Physicians; Teletrabalho; BRL 486.000 - 568.000; Tempo integral

Resumo da oferta

A healthcare management company is seeking a Manager of Quality to join their Long-Term Care Management team in Brazil. The role involves managing data acquisition, supporting quality reporting, and collaborating with healthcare teams to enhance patient care. Candidates should possess a bachelor’s degree in a related field and have significant experience in healthcare quality management, specifically within ACO or Medicare Advantage programs. The salary ranges from $90,000 to $105,000 depending on experience and education.

Qualificações

• 7 years of progressive experience in healthcare quality management, population health, or value-based care programs, including 5 years in a people leadership role.

Responsabilidades

• Manage acquiring data and supporting reporting functions for SLTCM’s operations and clinical teams.
• Provide training and educational materials to the ACO team on quality measures.
• Manage the process of extracting data from providers’ electronic medical records.
• Support the Quality Director with vendor management.
• Serve as the project lead in patient level chart review for performance.
• Review and analyze extracted data for compliance and accuracy.
• Manage communication and education to promote improved quality reporting.
• Implement strategies for future changes to quality reporting.

Conhecimentos

Experience with MSSP ACO or Medicare Advantage programs

Knowledge of process improvement methodology

Ability to work both independently and collaboratively

Excellent organizational skills

Excellent written and oral communication skills

Client service oriented

Strong interpersonal skills

Formação académica

Bachelor’s degree in Healthcare Administration, Nursing, Public Health, or a related field

Descrição da oferta de emprego

Position Summary

The Manager of Quality is a member of the Sound Long-Term Care Management (SLTCM) team who will help us elevate our patient care in the long-term care and assisted living facility space to exciting new levels. The Manager will report to the Quality Director of SLTCM. The Manager will work collaboratively with the SLTCM Quality Director and other members of the ACO team to successfully report ACO quality measures and develop processes to support reporting, quality measure changes and data improvements. The Manager will also collaborate with the ACO team, participating in provider groups, and vendors to obtain quality data and facilitate performance plans.

Essential Duties and Responsibilities

• Manages acquiring data and supporting reporting functions for SLTCM’s operations and clinical teams which includes the gathering and submission of quality measures related to the MSSP.
• Provides training and educational materials to the ACO team as well as provider groups as it pertains to quality measures and quality reporting.
• Manages the process of extracting data from providers’ electronic medical records and ensures accuracy and timeliness for the process of reporting.
• This includes supporting Quality Director and others with vendor management and coordination of vendors for timely and efficient reporting of quality.
• Serve as the project lead in patient level chart review for performance
• Reviews and analyzes all extracted data to determine accuracy, data specification compliance and executes communication and resolution if needed.
• Manage standard communication and education to promote improved quality reporting and data accuracy.
• Implement strategies to prepare the ACO for future changes to quality reporting including but not limited to eCQM preparation.

Values

• Execution: Demonstrates a consistent level of results-focused work; completes tasks with precision and reliability; foresees barriers and proactively resolves them.
• Passionate: Demonstrates genuine enthusiasm for and excitement about the work; gets others excited about work or projects they're involved in and working on.
• Trustworthy: Demonstrates a high degree of integrity; keeps confidences; does what they say they will do.
• Collaborative: Demonstrates the ability to work well with others to accomplish a goal and get the work done; takes opinions of others into consideration; includes others in the decision-making process
• Work Ethic: Dedication to getting the job done well and on time regardless of circumstances.

Knowledge, Skills, and Abilities

• Experience with MSSP ACO or Medicare Advantage programs
• Knowledge of process improvement methodology
• Ability to work both independently and collaboratively
• Excellent organizational skills with the ability to multi-task and prioritize workload in fast-paced environment while maintaining attention to detail and accuracy
• Excellent written and oral communication skills, including strong presentation skills
• Client service oriented with the ability to interact and communicate with individuals at all levels (e.g., patients, physicians, nursing facility staff, nursing facility administration and other colleagues)
• Strong interpersonal skills to handle sensitive situations and confidential information

Education and Experience

• Bachelor’s degree in Healthcare Administration, Nursing, Public Health, or a related field
• 7 years of progressive experience in healthcare quality management, population health, or value-based care programs, including 5 years in a people leadership role

SALARY RANGE

This position offers an annual salary range of $90,000- $105,000. Exact salary will depend on the candidate’s experience, education and geographic location.

Equal Opportunity Employer
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