Level 2 Infrastructure Support Engineer

Eurofins; Belo Horizonte; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A global life sciences company is seeking an experienced Middleware / IIS Administrator to manage and optimize web application environments. The role requires 5–6 years of hands-on expertise in IIS administration and scripting. Responsibilities include troubleshooting IIS issues, collaborating on Azure components, and maintaining CI/CD pipelines. This position offers a hybrid work model, Monday to Friday, 08:00 to 17:00. Strong problem-solving skills and a customer-service mindset are essential for success in this dynamic environment.

Qualificações

• 5–6 years of hands-on expertise in managing and optimising web application environments.
• Proficiency in scripting with PowerShell and other languages.
• Understanding of ITIL processes and tools.

Responsabilidades

• Administer and maintain IIS 10 web servers supporting .NET applications.
• Troubleshoot application pools, virtual directories, and worker processes.
• Collaborate on Azure PaaS/SaaS components and utilize Azure monitoring tools.
• Design and maintain CI/CD pipelines for efficient delivery.

Conhecimentos

IIS administration

Problem-solving

Scripting (PowerShell, Python, Bash)

Customer service mindset

Azure monitoring

Ferramentas

Docker

Azure

Octopus Deploy

MS SQL Server

Kubernetes

Descrição da oferta de emprego

Overview

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

The group\'s key figures are approximately: Turnover of 6.5 billion euros, more than 940 laboratories in 62 countries and around 62,000 employees.

Responsibilities

We are looking for an experienced Middleware / IIS Administrator with 5–6 years of hands-on expertise in managing and optimising web application environments. This role is ideal for a proactive professional with strong problem-solving skills and a customer-oriented mindset to deliver high-quality services in a high expectation environment.

JOB DESCRIPTION

As part of our Infrastructure team in a global IT Program, you will work closely with Application Support and Release Management teams to monitor and troubleshoot Production instances, contribute to changes implementation as per established standards, and participate to major incident technical bridges. The technical stack encompasses C# / .NET web applications, IIS administration, Windows and Linux OS, MS SQL databases, VM and container management. Beyond routine tasks, your creativity and proficiency in scripting (Powershell and other languages) will be appreciated to contribute to continuous improvement and automation initiatives. A strong customer-service mindset, excellent communication skills are essential for success in this role.

Key Responsibilities

• Administer and maintain IIS 10 web servers supporting .NET applications.
• Configure bindings, manage websites, backups, and configuration versions.
• Troubleshoot application pools, virtual directories, and worker processes.
• Implement SSL certificates, authentication, access controls, and security best practices.
• Diagnose and resolve IIS, ASP.NET, deployment, and performance issues.
• Collaborate on Azure PaaS/SaaS components (Azure Functions, .NET, JavaScript, Python).
• Utilise Azure monitoring tools for performance and health tracking.
• Manage deployments using tools such as Octopus Deploy.
• Automate operational tasks with PowerShell and other scripting languages.
• Provide support for MS SQL Server and coordinate with DBAs for issue resolution.
• Perform Windows Server 2016/2019 administration and troubleshooting.
• Apply ITIL processes (Change, Incident, Problem); ITIL Foundation certification preferred.
• Design and maintain CI/CD pipelines for efficient delivery.
• Implement containerized solutions using Docker and manage environments with Docker Compose.
• Work with orchestration and configuration tools (Jenkins, Octopus, Docker, Kubernetes).

Qualifications

Desired Technical Stack

• Web Servers: IIS, Nginx, Tomcat
• Scripting: PowerShell, Python, Bash
• Containers: Docker, Kubernetes
• Platforms: Windows, Linux
• Database: MS SQL
• Ticketing Tools: JIRA, ServiceNow
• Operating Systems: Windows, Linux, UNIX
• Cloud: Microsoft Azure
• CI/CD & Deployment Tools: Octopus Deploy
• Version Control: Azure DevOps, TFS

Additional Information

Working hours: Monday to Friday - 08:00 to 17:00 Hybrid Work