Latam Crm Business Partner - Safety And Industrial Business Group

3M; Sumaré; Presencial; BRL 160.000 - 200.000; Tempo integral

Resumo da oferta

A leading industrial company located in Sumaré, Brazil, is seeking a CRM Business Partner to align Salesforce initiatives with business strategies. You will ensure projects are delivered on time, enhance user competency through training, and analyze Salesforce effectiveness for continuous improvement. Ideal candidates have an academic background in business or computer science and extensive experience in Salesforce CRM. Strong project management and communication skills are essential for success in this role.

Serviços

Competitive salary

Health and wellness programs

Qualificações

• Bachelor's degree in a relevant field.
• Extensive experience in Salesforce CRM.
• Strong project management skills and experience.

Responsabilidades

• Collaborate with senior management to define Salesforce support.
• Design and implement Salesforce projects within budget and time.
• Develop and deliver training for Salesforce users.

Conhecimentos

Salesforce CRM

Analytical skills

Project management

Communication skills

Interpersonal skills

Formação académica

Bachelor's degree in Business Administration or Computer Science

Ferramentas

Salesforce

Descrição da oferta de emprego

Job Description :

LATAM CRM Business Partner - Safety and Industrial Business Group

Collaborate with Innovative 3Mers Around the World

A Salesforce CRM Business Partner typically plays a crucial role in aligning Salesforce CRM initiatives with the overall business strategy of an organization inside Safety and Industrial Business Group to maximize the value derived from the organization’s investment in Salesforce, by ensuring the CRM aligns with business commercial intensity goals.

The Impact You'll Make in this Role

As a CRM Business Partner you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.

Here, you will make an impact by :

• Collaborate with senior management to define how Salesforce can support business strategies and objectives.
• Design and implementation of Salesforce projects, ensuring they meet the business requirements and are delivered on time and within budget.
• Serve as the primary liaison between business units, operations and IT teams, ensuring clear communication and understanding of goals, timelines, and requirements.
• Develop and deliver training programs to enhance user competency and adoption of Salesforce across the organization.
• Review and analyze the effectiveness of Salesforce solutions, recommending improvements and overseeing the implementation of enhancements.
• Develop and maintain dashboards and reports within Salesforce to help various departments track performance against KPIs.

Your Skills and Expertise

• Bachelor's degree in Business Administration, Computer Science, or related field.
• Experience in Salesforce CRM Admin or related roles in a private, public, government or military environment.
• Extensive experience with Salesforce CRM, including a deep understanding of its capabilities and limitations.
• Strong project management skills and experience managing cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Analytical and problem-solving skills, with the ability to interpret business needs and translate them into technical solutions.
• Certification in Salesforce Administration or Salesforce development is highly desirable.

Additional qualifications that could help you succeed even further in this role include :

• Trailblazer certifications on Sales and Mkt clouds
• PMO certification

Supporting Your Well-being

3M offers many programs to help you live your best life - both physically and financially.

To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Imagine your future in 3M

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