Junior Dispatcher

Space Financial Group; Teletrabalho; BRL 20.000 - 80.000; Tempo parcial

Resumo da oferta

A dynamic telecommunications company based in Brazil is seeking a Junior Dispatcher to provide operational support. This remote role involves coordinating schedules, managing phone systems, and delivering customer service. Ideal candidates should possess advanced English skills, be proficient in Microsoft Office, and have a proactive mindset. The position offers part-time hours initially, transitioning to full-time, contributing to smooth client operations.

Qualificações

• Strong written and verbal communication skills in English.
• Proficiency in Word and Excel for operational documents.
• Comfort with technology and communication systems related to the role.

Responsabilidades

• Coordinate daily and weekly activities to ensure smooth operations.
• Assign tasks and coordinate technician schedules for optimization.
• Provide essential administrative assistance for operational workflows.
• Manage and support the client's phone systems for communication.
• Deliver excellent customer service through inquiries and issue resolution.

Conhecimentos

Advanced English Proficiency

Advanced Microsoft Office Skills

Technical Skills (IT & Communication Tools)

Excellent Communication Skills

Descrição da oferta de emprego

Initial phase

After successful transition, compensation will be reviewed based on performance, availability, and client needs. Payment is made in Brazilian Reais (BRL).

Work Schedule:

• Part-Time: Monday to Friday, 8:00 AM – 12:00 PM (EST)
• Full-Time: Monday to Friday, 8:00 AM – 5:00 PM (EST)

The role is expected to start part-time during the first weeks, with the goal of transitioning to a full-time schedule.

Work Modality: 100% Remote

Job Description

Are you passionate about telecommunications and enjoy coordination and administrative support tasks? Space Financial Group is looking for a Junior Dispatcher with enthusiasm, strong organizational skills, and a proactive mindset to join our team. This role provides ongoing operational support for one of our clients and plays a key part in ensuring smooth and efficient daily operations.

Key Responsibilities

• Schedule and Agenda Management: Coordinate daily and weekly activities efficiently to ensure operations run smoothly and without disruptions.
• Technician Dispatching: Assign tasks and coordinate technicians' schedules and movements, optimizing time and resources.
• Administrative Support: Provide essential administrative assistance to support operational workflows.
• Phone Systems Management: Manage and support the client's phone systems, ensuring clear and reliable communication.
• Customer Support: Deliver excellent customer service by responding to inquiries and resolving issues via email and phone.

What We’re Looking For

• Advanced English Proficiency (C1/C2): Strong written and verbal communication skills in English.
• Advanced Microsoft Office Skills: Proficiency in Word and Excel for handling operational documents and reports.
• Technical Skills (IT & Communication Tools): Comfort working with technology and communication systems relevant to the role.
• Stable Internet Connection: Reliable connectivity to perform duties without interruptions.
• Availability & Commitment: Ability to work the assigned schedule with flexibility to support client needs.
• Excellent Communication Skills: Clear, professional, and effective communication with clients and internal teams.

If you are proactive, have a strong sense of responsibility, and are eager to grow in a dynamic and technology-driven environment, we'd love to hear from you.

Join Space Financial Group and help support and enhance our clients' daily operations.