Junior Dispatcher

Space Financial Group; Teletrabalho; BRL 20.000 - 80.000; Tempo parcial

Resumo da oferta

Uma empresa de telecomunicações está procurando um Dispatcher Junior para oferecer suporte operacional a um dos clientes. O candidato ideal deve ter proficiência avançada em inglês, habilidades em Microsoft Office e ser capaz de trabalhar de forma proativa com tecnologia. A função é 100% remota e oferece flexibilidade em um ambiente dinâmico. A posição inicial será part-time, com transição para full-time prevista conforme necessidades do cliente.

Qualificações

• Domínio avançado do inglês oral e escrito.
• Experiência com Microsoft Word e Excel.
• Conforto com ferramentas tecnológicas e de comunicação.
• Conexão de internet estável e confiável.

Responsabilidades

• Coordenar atividades diárias e semanais para garantir operações sem interrupções.
• Atribuir tarefas e coordenar as agendas dos Técnicos.
• Fornecer assistência administrativa para apoiar fluxos de trabalho operacionais.
• Gerenciar e apoiar os sistemas telefônicos do cliente.
• Entregar um excelente serviço ao cliente respondendo a perguntas e resolvendo problemas.

Conhecimentos

Proficiente em Inglês

Habilidades Avançadas em Microsoft Office

Habilidades Técnicas (TI e Ferramentas de Comunicação)

Excelentes Habilidades de Comunicação

Descrição da oferta de emprego

Junior Dispatcher Space Financial Group•Cachoeirinha, Rio Grande do Sul, Brazil

Descrição da vaga

Compensation : BRL R$2,250 per month – Part-Time (4 hours per day) Initial phase BRL R$4,500 per month – Full-Time (8 hours per day) After successful transition Compensation will be reviewed based on performance, availability, and client needs. Payment is made in Brazilian Reais (BRL).

Work Schedule : Part-Time Monday to Friday 8 : 00 AM – 12 : 00 PM (EST) Full-Time Monday to Friday 8 : 00 AM – 5 : 00 PM (EST) The role is expected to start part-time during the first weeks, with the goal of transitioning to a full-time schedule.

Work Modality : 100% Remote

Job Description

Are you passionate about telecommunications and enjoy coordination and administrative support tasks? Space Financial Group is looking for a Junior Dispatcher with enthusiasm, strong organizational skills, and a proactive mindset to join our team. This role provides ongoing operational support for one of our clients and plays a key part in ensuring smooth and efficient daily operations.

Key Responsibilities

• Schedule and Agenda Management : Coordinate daily and weekly activities efficiently to ensure operations run smoothly and without disruptions.
• Technician Dispatching : Assign tasks and coordinate technicians' schedules and movements, optimizing time and resources.
• Administrative Support : Provide essential administrative assistance to support operational workflows.
• Phone Systems Management : Manage and support the client's phone systems, ensuring clear and reliable communication.
• Customer Support : Deliver excellent customer service by responding to inquiries and resolving issues via email and phone.

What We're Looking For

• Advanced English Proficiency (C1 / C2) : Strong written and verbal communication skills in English.
• Advanced Microsoft Office Skills : Proficiency in Word and Excel for handling operational documents and reports.
• Technical Skills (IT & Communication Tools) : Comfort working with technology and communication systems relevant to the role.
• Stable Internet Connection : Reliable connectivity to perform duties without interruptions.
• Availability & Commitment : Ability to work the assigned schedule with flexibility to support client needs.
• Excellent Communication Skills : Clear, professional, and effective communication with clients and internal teams.

If you are proactive, have a strong sense of responsibility, and are eager to grow in a dynamic and technology-driven environment, we'd love to hear from you. Join Space Financial Group and help support and enhance our clients' daily operations.