It Technician Specialist

Veesion; São Paulo; Presencial; BRL 20.000 - 80.000; Tempo parcial

Resumo da oferta

A dynamic tech startup in São Paulo is seeking a Technician to manage and maintain their products. The role involves server configuration, remote installation support for clients, and problem analysis to ensure seamless operations. The ideal candidate will have native Portuguese skills, strong English proficiency, and experience with networks. Join us for exciting challenges and growth opportunities in a collaborative environment, contributing to a safer retail future.

Serviços

Opportunity to grow within a fast-growing multinational company

Collaborative and dynamic work environment

Qualificações

• Native in Portuguese and Fluent/Advanced in English.
• Eager to join a young, dynamic, and ambitious tech startup.
• Experience working with networks.

Responsabilidades

• Configure our servers before sending them to clients.
• Assist clients in installing servers and analyzing camera systems.
• Analyze server-related issues and deploy appropriate solutions.
• Use ticketing tools to track client requests.
• Monitor server performance using graphical software.
• Configure systems based on each client's specific needs.

Conhecimentos

Native in Portuguese

Fluent in English

Problem solving

Technical knowledge

Autonomous work

Network experience

Ferramentas

Grafana

Descrição da oferta de emprego

ContextVeesion is experiencing rapid growth following its successful Series B funding round.

This expansion phase requires strengthening our technical foundation and scaling our development capabilities to meet increasing market demands.

Mission

As a Technician at Veesion, you will play a key role in managing and maintaining our product.

Your passion for network technologies and your technical expertise will be put to use within the Technical Support team as well as with our clients.

You'll have the opportunity to develop your skills and face exciting challenges while contributing to a safer future for retail.

Responsibilities

• Server Configuration: Configure our servers before sending them to our clients, using our OS system to execute the necessary commands and record the details in our inventory.
• Installation and Technical Support: Remotely assist clients in installing servers, guiding them through the process and conducting in-depth analyses of camera systems and network architectures to configure the system based on their needs and ensure compatibility with the RTSP protocol.
• Problem Analysis and Resolution: Analyze server-related issues and deploy appropriate solutions to ensure smooth system operation, while also carrying out preventive maintenance to optimize performance.
• Ticket Management and Follow-Up: Use our ticketing tools to ensure proper tracking of client requests.
• Data Analysis and Reporting: Regularly monitor server performance using graphical software (Grafana) and ensure optimal operation.
• Customized Configuration for Each Client: Configure our system based on each client's specific needs, ensuring a solution tailored to their requirements.

Required Skills

• Native in Portuguese and Fluent/Advanced in English.
• Eager to join a young, dynamic, and ambitious tech startup.
• True problem solver and can quickly find solutions.
• Genuine interest in IT and strong technical knowledge.
• Can work autonomously and manage priorities and deadlines effectively.
• Experience working with networks.

Nice to have

• Experience in a startup ecosystem.
• Experience in IP network configuration.

Benefits

• Candidate must be based in Sao Paulo, Brazil.
• Contractor Hiring Model (PJ).
• Opportunity to grow within a fast-growing multinational company.
• Collaborative and dynamic work environment.

Recruitment Process

We are committed to providing you with a quick, three-step recruitment process:

1. First interview with our talent acquisition specialist.
2. Second interview with our technical expert.
3. Interview with our operations manager.

Why Join Veesion

Joining Veesion means being part of a dynamic technical team within a rapidly growing company in the fields of artificial intelligence and retail.

You will be encouraged to develop your technical skills and take on exciting challenges while helping make retail more secure.

Apply

Convinced? Then don't hesitate and apply now.