It Support Analyst - Remote Work

Bairesdev; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading technology company seeks an IT Support Analyst to provide critical technical support for users in a remote capacity. This position involves troubleshooting, hardware purchases, and general maintenance. Candidates should have over a year of experience in a Help Desk role with expertise in Windows, Mac OS, and networking. The firm offers excellent compensation, flexible hours, and a supportive, multicultural work environment for career growth.

Serviços

100% remote work

Excellent compensation

Flexible hours

Paid parental leaves and vacations

Supportive environment with mentorship

Qualificações

• 1+ years of experience in a similar position with internal Help Desk.
• Proven ability to manage multiple projects effectively.
• Excellent verbal and written communication skills.

Responsabilidades

• Troubleshoot computer issues.
• Purchase hardware as needed.
• Administer building security cards.
• Perform general office and hardware maintenance.

Conhecimentos

Computer troubleshooting

Excellent communication skills

Organized and detail-oriented

Ability to work in a team

Ferramentas

Windows 10

Mac OS

Android

AWS

Networking

Descrição da oferta de emprego

At BairesDev®, we've been leading the way in technology projects for over 15 years.

We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

IT Support Analyst at BairesDev

We are looking for an IT Support Analyst to join our internal Help Desk team and provide technical support and advice to IT users.

This is an excellent opportunity to be one of the key members of our Engineering team and position yourself for unique career growth opportunities.

What You’ll Do :

• Computer troubleshooting.
• Hardware purchase.
• Building security cards administration.
• General office and hardware maintenance.

Here’s what we are looking for :

• 1+ years of experience in similar positions in a company that has an internal Help Desk.
• Experience with Windows 10, Mac OS, Android, AWS, and Networking.
• Excellent verbal and written communication skills; interpersonal and presentation skills.
• Organized and detail-oriented.
• Proven ability to work in a team and independently.
• Ability to work on multiple projects simultaneously with effective delivery.

How we make your work (and your life) easier :

• 100% remote work (from anywhere).
• Excellent compensation in USD or your local currency if preferred.
• Hardware and software setup for you to work from home.
• Flexible hours : create your own schedule.
• Paid parental leaves, vacations, and national holidays.
• Innovative and multicultural work environment : collaborate and learn from the global Top 1% of talent.
• Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Join a global team where your unique talents can truly thrive!