Growth Operation Analyst

DiDi Global; São Paulo; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading mobility technology platform in São Paulo is seeking a Growth Analyst to support initiatives that drive user growth. The candidate will collaborate closely with Product, Marketing, and Commercial teams to execute campaigns and optimize strategies. Applicants should have 1-2 years of experience in analytics or a related field, strong analytical skills, and fluency in English. This role offers a dynamic environment with opportunities for innovative solutions.

Qualificações

• 1 - 2 years of experience in Analytics, Growth, User Operations, Design, or a similar role at a tech company.
• Strong analytical skills with the ability to interpret data and drive decisions.
• Experience working with campaign management tools and CRM platforms.

Responsabilidades

• Support the development and execution of integrated campaigns to generate user growth.
• Work closely with Marketing, Product, and Commercial teams to implement pricing strategies.
• Execute CRM planning and help with creative design.

Conhecimentos

Analytical skills

Detail-oriented

Organizational skills

Fluency in English

Ferramentas

CRM platforms

Campaign management tools

Descrição da oferta de emprego

Company Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

Team Overview

The Growth team drives key initiatives through cross‑functional collaboration. Working closely with Product, Marketing, and Commercial, we execute campaigns, optimize pricing and promotions, and improve growth‑related product features. As a Growth Analyst, you will play a crucial role in supporting initiatives that fuel our company’s growth, leveraging data, experimentation, and creativity.

Role Responsibilities

• Supporting the development and execution of integrated campaigns to generate user growth (e.g., themed, seasonal, category‑based), and in‑app communication strategies to drive new customer acquisition and retention.
• Work closely with Marketing, Product, and Commercial teams to ensure seamless implementation of pricing strategies, promotional campaigns, and in‑app communications. Utilizing tools such as banners, pop‑ups, and push notifications to maximize campaign impact.
• Execute CRM planning, copy and system settings.
• Help creative design.

Role Qualifications

• 1 - 2 years of experience in Analytics, Growth, User Operations, Design or a similar role at a tech company, marketplace, retail or startup. Experience in Performance Marketing is a plus.
• Strong analytical skills with the ability to interpret data, generate insights, and drive decisions. SQL knowledge is a plus.
• Experience working with campaign management tools, CRM platforms, and in‑app messaging tools.
• A hands‑on executor who is detail‑oriented, highly organized.
• Comfortable working in a fast‑paced, constantly evolving environment.
• Fluency in English (working language).

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data‑driven – We are strong believers in making informed decisions, that’s why we are data‑driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win‑win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a future vision or a wish for something we want someday; it is a non‑negotiable value of who we are today.

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

This is our ongoing journey, with much more still to come.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms