Governance Operations Specialist

Exadel Inc; São Paulo; Híbrido; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A global tech company is seeking an experienced operations manager in São Paulo, Brazil. The role involves overseeing operational workflows related to privacy and data management, ensuring governance and quality standards are maintained. Candidates should have a Bachelor’s degree and 6–8 years of relevant experience, along with excellent communication skills in English. The company offers a flexible work environment and various benefits, aiming for a culture of trust and mentorship.

Serviços

International projects

Flexible work environment

Medical healthcare

Recognition program

Ongoing learning & reimbursement

Team events & local benefits

Sports compensation

Qualificações

• 6–8 years of operational experience in privacy, data governance, compliance, or regulated workflows.
• Demonstrated ability to run complex, multi-step operational processes.
• Strong skills in quality control, documentation, governance enforcement, and workflow oversight.

Responsabilidades

• Oversee operational workflows across privacy, data, and publication processes.
• Manage intake, prioritization, SLAs, and coordination across multiple teams.
• Enforce governance, documentation, and quality standards across all workstreams.

Conhecimentos

Operational management

Document governance

Quality control

Cross-functional communication

Process automation

English proficiency

Formação académica

Bachelor’s degree in Information Systems, Data Management, Compliance, or related field

Ferramentas

Project Management tools

Descrição da oferta de emprego

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving.

What You’ll Do

• Oversee operational workflows across privacy, data, and publication processes
• Manage intake, prioritization, SLAs, and coordination across multiple teams
• Enforce governance, documentation, and quality standards across all workstreams
• Identify workflow issues, elevate complex cases to Tier‑3 SMEs, and ensure timely resolution
• Enhance SOPs and lead process optimization and automation readiness initiatives
• Support onboarding and capability development for growing Tier‑1 and Tier‑2 teams

What You’ll Bring

• Bachelor’s degree in Information Systems, Data Management, Compliance, or a related field
• 6–8 years of operational experience in privacy, data governance, compliance, or regulated workflows
• Demonstrated ability to run complex, multi‑step operational processes
• Strong skills in quality control, documentation, governance enforcement, and workflow oversight
• Excellent cross‑functional coordination and communication capabilities
• Highly proficient English, with strong written and verbal communication skills
• Ability to work onsite 5 days per week in one of Exadel’s secure locations

Nice to Have

• Professional certifications such as DAMA CDMP, ISTQB Advanced, PMP, or equivalent operational leadership credentials

Legal & Hiring Information

• Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
• Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
• Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs

Your Benefits at Exadel

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

• International projects
• In‑office, hybrid, or remote flexibility
• Medical healthcare
• Recognition program
• Ongoing learning & reimbursement
• Team events & local benefits
• Sports compensation

We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.