Functional Applications Manager

Greenpeace International; São Paulo; Híbrido; BRL 120.000 - 150.000; Tempo integral

Resumo da oferta

An international environmental organization in São Paulo seeks a Functional Applications Manager to oversee digital environments. This full-time role focuses on managing vendor relationships, ensuring data privacy compliance, and supporting business processes across various functions. Ideal candidates possess a Bachelor's degree and at least five years of relevant experience, with strong communication skills and digital literacy. The position emphasizes problem-solving and adaptability while supporting global operations.

Serviços

Professional development opportunities

Wellbeing initiatives

Equity, Diversity & Inclusion programs

Qualificações

• Minimum 5 years' experience in a Functional Applications Manager role.
• Strong grasp of HR, finance, procurement processes.
• Ability to communicate technical info to non-technical audiences.

Responsabilidades

• Investigate and resolve complex issues.
• Manage vendor relationships and monitor service delivery.
• Ensure compliance with data privacy regulations.

Conhecimentos

Problem-solving

Vendor management

Data privacy compliance

Business process understanding

Excellent communication

Documentation skills

Digital literacy

Fluency in English

Formação académica

Bachelor's degree in IT or related field

MSc or equivalent work experience

Ferramentas

G-Suite

Slack

Zoom

APIs

Python

Descrição da oferta de emprego

12 month fixed term contract

• / full time
• Other locations that have existing independent Greenpeace National / Regional organisations might be considered on a case by case basis, depending on the hosting capacity availability and compliance, however please note that we can not guarantee hosting ability in every location before we fully assess the situation.

Are you a solutions‑driven IT professional who's passionate about using technology to make a real impact?

Global IT Functional Application Management team at Greenpeace International (GPI)

is looking for a Functional Applications Manager to help us manage secure, efficient, and collaborative digital environments across our global network.

We're looking for someone who combines technical expertise with user empathy—someone who loves solving complex problems, navigating cross‑functional systems, and helping people work smarter.

If that sounds like you, we'd love to hear from you.

In this role you will

• Investigate and resolve complex issues, manage escalations to vendors, and maintain clear support documentation.
• Own relationships with key software vendors, monitor roadmaps, and oversee service level delivery.
• Ensure compliance with data privacy regulations (e.g. GDPR) and internal information security policies.
• Track system performance and cost‑efficiency; identify opportunities for optimization and innovation.
• Manage product lifecycle for new features and tools from prioritization through to implementation.
• Facilitate a community of practice with global / local administrators and key stakeholders.
• Identify and evaluate new tools that align with business needs and strategic objectives.
• Contribute to business continuity by ensuring backup solutions, exit strategies, and failover processes are documented and in place.

What we're looking for

• A Bachelor's degree, or / and MSc, college diploma or equivalent work experience in IT, Computer Science, Business Information Systems or related field in an international setting.
• Preferably, minimum 5 years' experience in a Functional Applications Manager or similar role focused on SaaS ecosystems.
• Strong grasp of business processes across HR, finance, procurement, and operations.
• Ability to manage and communicate with vendors, track roadmaps, and deliver feature updates smoothly.
• Familiarity with IT governance frameworks (e.g. ITIL, Agile) and compliance standards (e.g. GDPR).
• Excellent communication skills, with the ability to translate technical information for non‑technical audiences.
• Understanding of access management principles, security best practices, and incident response.
• Hands‑on experience with APIs and Python is an advantage.
• Strong documentation, reporting, and training skills.
• Fluent in English (verbal and written), with an additional language as a bonus.
• Able to remain responsive and adaptable, balancing ongoing project work with urgent support needs.
• Demonstrable support for and belief in the Greenpeace network core aims and values.
• Digital literacy skills - the ability to learn and utilise our digital platforms to successfully perform the role function (familiarity with G‑Suite, Slack and Zoom is an advantage).

What you can expect

When joining the GPI Global IT Functional Application Management team, you will be part of a diverse, purpose‑driven group of professionals who care about making systems work better for Greenpeace's people and the planet.

You’ll collaborate with local administrators and stakeholders across time zones, supporting global operations in a meaningful way.

You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff.

Staff can also access various wellbeing initiatives and also have the opportunity to join our global Equity, Diversity & Inclusion staff communities.

Please visit the careers site, to learn more about working for Greenpeace.

About us

Greenpeace is a global campaigning network. It comprises 26 independent national / regional organisations, and a coordinating organisation, Greenpeace International.

Greenpeace uses peaceful, creative confrontation to expose global environmental problems, and develop solutions for a green and peaceful future.

Our goal is to ensure the ability of the earth to nurture life in all its diversity.

That means we want to :

• protect biodiversity in all its forms
• prevent pollution and abuse of the earth's ocean, land, air and fresh water
• end all nuclear threats
• promote peace, global disarmament and non‑violence

Equal Opportunity Statement

Greenpeace International is an equal opportunity employer with a longstanding commitment of providing a work environment that respects the dignity and worth of each individual.