Estagiária De Recursos Humanos

Hilton; São Paulo; Presencial; BRL 20.000 - 80.000; Tempo parcial

Resumo da oferta

Uma empresa de hospitalidade líder em São Paulo está em busca de uma Estagiária de Recursos Humanos para organizar e avaliar programas de treinamento, apoiar a gestão e garantir um excelente atendimento ao cliente. O candidato ideal deve ter experiência prévia em RH, boa comunicação e habilidades interativas. Além disso, a flexibilidade e a capacidade de trabalhar sob pressão são essenciais. A empresa oferece uma oportunidade única em um ambiente dinâmico e acolhedor.

Qualificações

• Experiência anterior em função de oficial de RH ou equivalente.
• Compromisso em oferecer um alto nível de serviço ao cliente, tanto interno quanto externo.
• Capacidade de trabalhar sob pressão e de forma independente ou em equipe.

Responsabilidades

• Apoiar e aconselhar gestores sobre políticas e procedimentos adequados.
• Organizar, ministrar e avaliar programas de treinamento.
• Gerenciar questões de relações no hotel de maneira confidencial.

Conhecimentos

Comunicação efetiva

Atitude positiva

Trabalho em equipe

Serviço ao cliente

Flexibilidade

Formação académica

CIPD qualificado ou em andamento

Ferramentas

Proficiente em TI

Descrição da oferta de emprego

ESTAGIÁRIA DE RECURSOS HUMANOS

A Human Resources Training Officer is responsible for organising, delivering, and evaluating training programs to deliver an excellent staff experience while support management on proper policies and procedures.

What will I be doing?

As a Human Resources Training Officer, you are responsible for organising, delivering, and evaluating training programs to deliver an excellent staff experience.

An HR Training Officer will also be required to support and advise management on proper policies and procedures.

Specifically, you will be responsible for performing the following tasks to the highest standards :

• Support and advise Managers on proper policies and procedures
• Support the hotel with departmental training requirements
• Organise, deliver, and evaluate training programmes as required
• Manage succession planning with senior managers during the bi‑annual appraisal process
• Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
• Ensure absence monitoring is in line with company guidelines
• Maintain online personnel system, payroll system, and monthly reporting
• Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
• Ensure completion of training for hotel security, fire regulations and other health and safety legislation
• Assist in the organisation of Team Member social events
• Work with local organisations and schools to promote the hospitality industry
• Promote and endorse staff benefits
• Assist and resolve team member and management queries

What are we looking for?

A Human Resources Training Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours skills, and values that follow :

• Previous experience in HR Officer or equivalent role
• Positive attitude
• Good communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

• CIPD qualified or working towards qualification, or equivalent
• Knowledge of hospitality
• Good knowledge of employment law and employee relations
• IT proficiency

What will it be to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑price hotels.

For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.

Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its.

Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!