EDI System Analyst (Support)

Ab Electrolux; Curitiba; Híbrido; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading global appliance company in Curitiba is seeking an EDI Support Specialist. You will ensure smooth data exchange, collaborate with partners, and maintain documentation. The ideal candidate has a Bachelor's degree, over 3 years of EDI experience, and fluent English. The role offers a flexible work environment and various benefits, including profit sharing and extended leave.

Serviços

Flexible work hours/hybrid work environment

Discounts on Electrolux products

Profit share bonus

Extended maternity leave

Insurance policy plan

Extensive learning opportunities

Extensive learning opportunities

Qualificações

• Minimum 3+ years of experience in EDI support or development.
• Good exposure to SAP WM and REX systems.
• Strong understanding of SDLC.

Responsabilidades

• Collaborate with EDI trading partners to understand requirements.
• Configure and maintain EDI maps and communication protocols.
• Support end-to-end testing of EDI customer onboarding solutions.

Conhecimentos

EDI support or development experience

Knowledge of ANSI X12 and EDIFACT

Experience with B2B EDI mapping translators

Strong analytical and problem-solving skills

Fluent English

Formação académica

Bachelor’s degree in Computer Science or related field

Ferramentas

IBM Sterling Integrator

SAP ERP

Cleo

Descrição da oferta de emprego

Apply by December 11th

Be part of something bigger. Decode the future.

Curitiba - PR

At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.

Join us in our exciting quest to build the future home!

All about the role:

For more than one hundred years now, the Electrolux Group has been working towards shaping living for the better, developing and manufacturing products to answer people's needs regarding taste, care, and wellbeing. The Electrolux Tech teams have the mission of creating solutions optimized for the future of the business, delivering outstanding experiences through the use of traditional and new technologies. It's their proactive work that allows the Electrolux Group to keep going on the forefront of innovation within the consumer journey.

What you'll do:

• Collaborate and communicate with EDI trading partners and internal teams (IT, Business teams) to understand end‑to‑end requirements and ensure smooth data exchange.
• Prepare Data Mapping specifications according to the customer and business requirements.
• Configure and maintain EDI maps and communication protocols as necessary.
• Support end‑to‑end testing of EDI customer onboarding solutions, ensuring successful integration with internal backend applications.
• Maintain proper documentation of system changes, updates, best practices and production troubleshooting documentation which includes day‑to‑day operational procedures, performance dashboards, etc.
• Maintain strong relationships with Trading Partners, Offshore teams, and IT/Business stakeholders.
• Act as liaison between the EDI team and external EDI managed services partner(s).
• Stay up to date with evolving EDI standards, regulations and technologies to ensure compliance and recommend improvements.
• Involve in day‑to‑day production operations, monitor production systems for failures or performance degradation.
• Investigate and resolve incidents ensuring root cause analysis and documentation.
• Participate in on‑call rotation and provide after‑hours support as needed.
• As part of the culture of continuous improvement, you will be involved in Lean Thinking projects and activities (EMS/C2W).

Who you are:

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Minimum 3+ years of experience in EDI support or development.
• Strong knowledge of ANSI X12 and EDIFACT, involving order‑to‑cash EDI transaction types.
• Experience with B2B EDI mapping translators such as IBM Sterling Integrator, Gentran, Cleo or similar products.
• Experience in flat files, XML and CSV formats for data translation.
• Strong understanding of enterprise IT architecture and communication protocols such as AS/2, SFTP and VAN connectivity.
• Good exposure to SAP ERP, SAPWM and REX systems.
• Excellent analytical and problem‑solving skills and ability to explain solutions from a technical and business analysis point of view.
• Must have a good understanding of SDLC.
• Effective communication and interpersonal skills, ability to manage multiple programs simultaneously and work collaboratively.
• Fluent English.

Where you'll be:

You will be based at the Curitiba administrative office. Located in Prado Velho, it is a new Electrolux location designed from the start to allow for more efficient, connected and flexible collaboration between Electrolux’s support teams.

In order to create a culture of inclusion and care for everyone’s wellbeing, we offer the following benefits:

• Flexible work hours/hybrid work environment.
• Discounts on our award‑winning Electrolux products and services.
• Profit share bonus.
• Extended maternity leave (6 months) and paternity leave (4 weeks).
• Insurance policy plan.
• Extensive learning opportunities and flexible career path.

As part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you.