Director, Clinical Operations

Howard University; Brasil; Presencial; BRL 752.000 - 807.000; Tempo integral

Resumo da oferta

A prominent educational institution in Brazil is seeking to hire a Director of Clinical Operations. This role focuses on providing strategic and operational leadership for clinical services across multiple departments, ensuring compliance and alignment with organizational goals. The ideal candidate must have at least 7 years in clinical operations, be well-versed in regulatory compliance, and demonstrate strong leadership skills. The position offers a salary ranging from $140,000 to $150,000, along with comprehensive benefits and opportunities for professional growth.

Serviços

Comprehensive medical, dental, and vision insurance

Paid holidays and flexible work arrangements

Ongoing training and tuition reimbursement

Wellness programs and commuter benefits

Qualificações

• Minimum of 7 years of experience in clinical operations or practice management.
• 3-5 years in a leadership role is required.
• Strong knowledge of healthcare regulations and IT systems.

Responsabilidades

• Ensure effective execution of clinical workflows and compliance with workflow standards.
• Implement KPIs to drive operational efficiency.
• Recruit and mentor clinical operations managers and support staff.

Conhecimentos

Strategic thinking and problem-solving

Leadership and team development

Financial acumen and budget management

Excellent communication and stakeholder engagement skills

Ability to manage competing priorities

Formação académica

Bachelor’s degree in Healthcare Administration or Business Management

Master’s degree (preferred)

Descrição da oferta de emprego

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission. At Howard University, we prioritize well-being and professional growth.

Here is what we offer:

• Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
• Work-Life Balance: PTO, paid holidays, flexible work arrangements
• Financial Wellness: Competitive salary, 403(b) with company match
• Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
• Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us!

The Director of Clinical Operations provides strategic and operational leadership for clinical services across multiple departments. This role ensures efficient workflows, compliance with regulatory standards, and alignment with organizational goals for quality, access, and financial sustainability. The Director will lead multidisciplinary teams, optimize patient throughput, and foster collaboration among clinical and administrative stakeholders.

Key Responsibilities:

Clinical Operations Oversight

• Direct multi-disciplinary teams to ensure effective execution of clinical workflows, service delivery, and compliance with institutional and regulatory standards.
• Implement and monitor KPIs such as patient wait times, double-booking volume, appointment utilization rates, and provider panel sizes to drive operational efficiency.
• Collaborate with department chairs to streamline workflows and improve access to care across high-volume specialties.
• Oversee scheduling systems, capacity planning, and resource allocation to maximize productivity and patient satisfaction.

Stakeholder Engagement

• Facilitate regular strategy sessions with senior leadership, department chairs, and finance teams to align clinical and financial priorities.
• Serve as the primary liaison for external consultants, payers, and vendors involved in clinical operations and financial planning.
• Build strong relationships with internal and external stakeholders to support strategic initiatives and operational goals.

Leadership & Team Development

• Recruit, mentor, and develop clinical operations managers and support staff.
• Promote a culture of accountability, continuous improvement, and patient-centered care.
• Ensure staff compliance with policies, procedures, and performance standards.

Financial & Strategic Management

• Partner with finance teams to develop and manage budgets for clinical operations.
• Monitor revenue cycle performance and implement strategies to optimize reimbursement.
• Support strategic planning initiatives, including expansion of service lines and adoption of innovative care models.

Quality & Compliance

• Ensure adherence to accreditation standards, regulatory requirements, and institutional policies.
• Collaborate with quality improvement teams to monitor patient safety indicators and implement corrective actions.
• Lead operational readiness for audits and inspections.

Core Competencies:

• Strategic thinking and problem-solving
• Leadership and team development
• Financial acumen and budget management
• Excellent communication and stakeholder engagement skills
• Ability to manage competing priorities in a fast-paced environment

Minimum Qualifications:

• Bachelor’s degree in Healthcare Administration, Business Management, or related field; Master’s preferred.
• Minimum of 7 years of progressive experience in clinical operations or practice management, including 3–5 years in a leadership role.
• Demonstrated expertise in healthcare workflows, scheduling optimization, and performance improvement.
• Strong knowledge of regulatory compliance, reimbursement policies, and healthcare IT systems.

Working Conditions & Physical Requirements:

• Standard office environment with occasional travel to clinical sites.
• Ability to work extended hours during peak operational periods.

Compliance Salary Range Disclosure

Compensation Range: $140,000 - $150,000