Customer Support Specialist

Bebeemobility; Manaus; Presencial; BRL 30.000 - 40.000; Tempo integral

Resumo da oferta

A mobile technology company is looking for a Mobility Care Associate in Manaus, Brazil. This full-time position involves delivering excellent customer and technical support for mobile device systems. Ideal candidates will have exceptional communication and problem-solving skills, and experience working in a team environment. This role offers competitive salary and career development opportunities within a fast-paced setting.

Serviços

Opportunity to develop skills in mobile device systems

Career development opportunities

Competitive salary and benefits package

Qualificações

• Strong understanding of mobile device systems.
• Ability to handle customer queries effectively.
• Detail-oriented with a passion for customer service.

Responsabilidades

• Provide customer and technical support for mobile device systems.
• Assist customers with queries and resolve technical issues.
• Meet measurable performance metrics in daily tasks.

Conhecimentos

Excellent communication skills

Teamwork

Problem-solving skills

Time management

Organizational skills

Descrição da oferta de emprego

Job OverviewThe role of a Mobility Care Associate involves providing customer and technical support for mobile device systems, hardware, software, company processes, and client procedures. This position is responsible for delivering general customer service and completing daily tasks for clients within measurable performance metrics. Key responsibilities include assisting customers with their queries and resolving any technical issues that may arise.

The ideal candidate should possess excellent communication skills and be able to work effectively in a team environment. The successful candidate will have the opportunity to develop their skills and knowledge in mobile device systems and provide high-quality support to customers. To succeed in this role, you will need to have a strong understanding of mobile device systems, as well as excellent problem‑solving and communication skills. In addition to your technical skills, you will also need to have excellent time management and organizational skills to meet deadlines and prioritize tasks effectively. If you are a motivated and detail‑oriented individual who is passionate about providing excellent customer service, then this could be the perfect opportunity for you.

The benefits of this role include: Opportunity to develop skills and knowledge in mobile device systems, Chance to work in a fast‑paced and dynamic environment, Excellent career development opportunities, Competitive salary and benefits package.

Note that this is a full‑time position requiring a minimum of 40 hours per week. The working hours may vary depending on the business needs.