Customer Success Manager / Account manager

Recruxo; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A growing technology firm is seeking a Customer Success Manager to manage client accounts and enhance client satisfaction. This remote position requires 3+ years of experience in customer service or account management, along with bilingual proficiency in English. Key responsibilities include building long-term relationships, identifying growth opportunities, and ensuring clients receive excellent service. Competitive pay and benefits are offered. Candidates must be located in Latin America and submit resumes in English.

Serviços

10 days PTO

US holidays

Professional growth opportunities

Qualificações

• 3+ years of experience in customer service, account management, or customer success management.
• Bilingual in English (spoken and written).
• Excellent attention to detail and accuracy.

Responsabilidades

• Managing a portfolio of accounts.
• Building and maintaining strong, long-term client relationships.
• Identifying growth opportunities and helping clients increase revenue.

Conhecimentos

Customer service experience

Account management

Bilingual in English

Analytical skills

Strong communication skills

Organizational skills

Problem-solving skills

Descrição da oferta de emprego

Are you a customer-focused and results-driven professional with a passion for building strong relationships? We are excited to offer you a remote opportunity to make a significant impact with a growing US-based company.

About us

Meet Recruxo! We are passionate about connecting Latin America’s top-tier talent with US businesses. With nearly a decade of experience, we're committed to quality, service, and your success.

We offer access to 100% remote opportunities, competitive salaries, and dynamic US companies.

Our client

Our client is a dynamic company in the Parking and Mobility Industry seeking to grow its client base and ensure long-term satisfaction. They value strong partnerships and are committed to providing excellent service and support.

What they offer:

• Competitive pay: $2,000 - $2,300 USD/month
• Schedule: Monday-Friday, Central Standard Time
• Location: 100% remote from Latin America
• Great Benefits: 10 days PTO and US Holidays
• Professional growth: Opportunities to learn and develop new skills

About the role

As a Customer Success Manager, you’ll be responsible for managing multiple client accounts, helping them grow their revenue, and ensuring they receive excellent service and support. Your day-to-day will involve regular communication with clients, problem-solving, and building strong professional relationships. Your key responsibilities will include:

• Managing a portfolio of accounts
• Building and maintaining strong, long-term client relationships
• Identifying growth opportunities and helping clients increase revenue
• Handling day-to-day communications with professionalism and care
• Keeping systems up to date
• Working on other projects as assigned
• Performing other related client success manager duties as assigned

Key qualifications and skills

• 3+ years of experience in customer service, account management, or customer success management
• Bilingual in English (spoken and written)
• Comfortable working Monday to Friday, Central Standard Time hours
• Excellent attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Proactive and eager to learn.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.

Ready to Take the Next Step?

If you are a motivated and dedicated client success management professional looking for a challenging and rewarding opportunity, we encourage you to apply through the link above!

NOTES

Only resumes written in English will be considered. Only candidates located in Latin America will be considered.

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Customer Success Manager Account manager • Recife, BR