Customer Service Specialist (German-Speaking)

Enpal Montage Gmbh; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading energy company is seeking customer care representatives to provide exceptional service remotely. The ideal candidate will have at least B1 German language skills and a structured work ethic. Experience in customer service is a plus but career changers are welcome. The role offers an attractive starting salary of 800 EUR per month, with potential for growth up to 1,300 EUR per month, supporting a meaningful energy transition.

Qualificações

• At least B1 proficiency in German is required.
• A structured and organized work ethic is essential.
• Experience in customer service is beneficial, but open to career changers.

Responsabilidades

• Manage customer care tasks such as administration of grid connection and claims management.
• Deliver top-notch customer service to aid the energy transition.
• Work completely remote without relocation.

Conhecimentos

German language skills

Structured and organized work ethic

Customer service experience

Descrição da oferta de emprego

Unternehmensbeschreibung

We actively shape a better and cleaner future by offering solar PV systems, heat pumps, battery storage systems, EV chargers, and a smart home energy management system that optimizes the operation of the hardware.

We are the fastest growing energy company in Europe (FT Ranking by Financial Times & Statista) and aim to become Europe's largest and most successful energy company.

Become part of our success story!

Stellenbeschreibung

• Diverse positions in one of the customer care areas : administration of grid connection, claims management, administration of electricity meter change, or social media management
• Delivering top-notch customer service so we can together drive a successful energy transition
• Fully remote job without the need to re-locate
• Attractive entry salary of 800 EUR per month with a development potential to up to 1,300 EUR per month (full-time Freelance contract)

Qualifikationen

• German language skills : At least B1 :
• Structured and organized work ethic
• Experience in customer service or a similar job is an advantage, but we also welcome career changers !

Zusätzliche Informationen

• Energy transition only works together - at Enpal you can expect a legendary team spirit