Contracts & Customer Success Associate

buscojobs Brasil; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A technology company in the sports betting industry seeks a Contracts & Customer Success Associate in São Paulo. The role includes supporting legal teams, managing contracts, and engaging with clients. Ideal candidates hold a Bachelor’s degree and have 2+ years in a related field. This remote-first position offers competitive compensation and opportunities for career development internationally.

Serviços

Competitive monthly fee

Remote-first role with flexibility

International exposure with global teams

Career development opportunities

Possibility of international travel

Qualificações

• 2+ years of experience in contracts, compliance, legal support, or customer success.
• Fluent English (written and spoken); Spanish is a strong plus.
• Strong attention to detail and organizational skills.

Responsabilidades

• Act as a liaison between clients and the Legal / Compliance teams.
• Support the Legal and Compliance departments with translations.
• Manage contract workflows with the Sales team.

Conhecimentos

Organizational skills

Communication skills

Interpersonal skills

Proactive mindset

IT proficiency

Formação académica

Bachelor's degree (Law, Business, International Relations)

Ferramentas

CRM tools

MS Office

Google Workspace

Descrição da oferta de emprego

We are an international technology company operating in the sports betting and iGaming industry. With offices across multiple regions, we are growing rapidly and expanding our presence in Brazil. We are looking for a talented and motivated professional to join our team and support our Legal, Compliance, and Sales departments in delivering a seamless experience to our clients.

As a Contracts & Customer Success Associate, you will play a key role in supporting the sales team, managing client relationships, ensuring efficient contract workflows, and supporting compliance operations. You will act as the bridge between our LATAM clients and internal teams across the globe, helping us maintain high standards of service and operational excellence.

This is a unique opportunity to work in an international environment, gain exposure to multiple business areas, and grow your career in a fast-moving industry.

Key Responsibilities

• Act as a liaison between clients and the Legal / Compliance teams to ensure smooth and timely onboarding.
• Support the Legal and Compliance departments with translations and communications.
• Manage contract workflows with the Sales team, ensuring deadlines are met.
• Assist the AML Manager with KYC, client onboarding and Due Diligence processes.
• Support the local Director with Corporate Governance and Secretarial duties.
• Coordinate external advisors (lawyers, accountants) when required.
• Provide support on general Brazilian corporate matters while liaising with Head Office.

What We’re Looking For

• Bachelor’s degree (Law, Business, International Relations, or related field preferred).
• 2+ years of experience in contracts, compliance, legal support, or customer success.
• Fluent English (written and spoken) - Spanish is a strong plus.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proactive mindset with the ability to manage multiple priorities.
• IT proficiency (CRM tools, MS Office / Google Workspace).

What We Offer

• Competitive monthly fee, depending on experience.
• Remote-first role with flexibility.
• International exposure with global teams.
• Career development opportunities in a high-growth industry.
• Possibility of international travel.