Client Services Representative

Delinian; Teletrabalho; BRL 30.000 - 40.000; Tempo integral

Resumo da oferta

A multinational market leader is seeking a Customer Care Representative to engage with customers and convert them into brand advocates. This remote position requires excellent communication skills and proactive problem solving. Ideal candidates have 1-3 years of experience, are Portuguese or Spanish speakers, and possess strong organizational skills. The role offers flexibility in work location, tailored compensation, and access to advanced tools. Join a dynamic team and contribute to innovation in a worldwide setting.

Serviços

Flexibility in work location

Personalized compensation

Access to advanced tools

Generous leave policies

Diversity and inclusion initiatives

Mentorship and growth opportunities

Qualificações

• At least 1 - 3 years of relevant work experience.
• Advanced English proficiency.
• Ability to work independently and self-manage.

Responsabilidades

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers about products.
• Support sourcing process and understand vacancy requirements.

Conhecimentos

Excellent phone etiquette and verbal communication

Organizational and multitasking abilities

Interpersonal skills

Knowledge of IT market

Proficiency in Portuguese or Spanish

Formação académica

Studies in Human Resources, Psychology, or related fields

Descrição da oferta de emprego

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Portuguese or Spanish speaker

Customer Care Representative - Remote

At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting‑edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work.

Overview of the role:

The Customer Care Representative position involves joining the Recruiting Team to participate in different projects with multicultural teams distributed worldwide. This role requires a proactive, detail-oriented professional with excellent analytical abilities, teamwork skills, and multitasking capabilities to support recruitment processes in a fast-growing company.

Key responsibilities:

• Supporting the sourcing process including posting job openings on various job boards, headhunting, using social networks, filtering CVs, and contacting candidates.
• Understanding the requirements of each vacancy to carry out the headhunting process according to specific needs.

Requirements:

• Professional Experience: At least 1 year of work experience.
• Industry Knowledge: Understanding of the IT market.
• Self-Management: Great capacity for independent work and self-direction.
• Education: Studies in Human Resources, Psychology, or related fields.
• Language Skills: Advanced English level.

Benefits:

• Flexibility: Choose where and how you work for enhanced creativity and innovation.
• Tailored Compensation: Personalize your earnings to suit your financial goals.
• Tech-Driven Tools: Access cutting‑edge resources for seamless collaboration and productivity.
• Autonomous Workflow: Take control of your schedule to achieve work-life balance.
• Well-being: Enjoy generous leave policies for rest and rejuvenation.
• Diversity & Inclusion: Thrive in a diverse and inclusive environment.
• Collaboration: Engage with industry leaders for collective growth.
• Development: Access mentorship and growth opportunities for continuous advancement.

If you are interested in being part of a team composed of the best professionals and working 100% goal-oriented in an innovative environment, but with the structure and resources of a multinational market leader, do not hesitate to apply!