Auxiliar De Atendimento Bilíngue (Noturno)

American Star Vacation Homes; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A vacation home management company is seeking skilled individuals for a remote guest support role. Candidates must have advanced English proficiency and strong communication skills. The position requires availability for night shifts and entails responsibilities such as supporting guests in English and managing service requests. This job offers a base salary of R$2,000.00 and a flexible schedule, making it an excellent opportunity for proactive individuals seeking to work from home.

Qualificações

• Advanced English proficiency (mandatory).
• Intermediate computer skills.
• Proactivity and commitment required.

Responsabilidades

• Provide guest support in English via chat and phone.
• Identify guest needs and create tasks for the operations team.
• Process and register charges.

Conhecimentos

English proficiency

Communication skills

Multitasking skills

Proactivity

Agility

Descrição da oferta de emprego

REMOTE POSITION – ADVANCED ENGLISH REQUIRED!

If you want to work remotely from Brazil for an American company and interact with clients from all over the world, American Star Vacation Homes — a vacation home management company based in Orlando, Florida — is looking for responsible and skilled individuals to build a long-term partnership.

Responsibilities

• Guest support in English (Chat / Phone)
• Identify and filter guest needs
• Create tasks and communicate concerns / damages to the operations team
• Process and register issued charges
• Monitor additional services requested / paid
• Schedule additional services according to guest requests
• Monitor the Customer Service channel of booking platforms

Requirements

• Advanced English proficiency (mandatory)
• Intermediate computer skills
• Proactivity and commitment
• Agility, strong communication, and multitasking skills
• Availability to work evenings, weekends, and holidays (shift-based)

Schedule

6:00 PM to 2:20 AM – 1-hour break

Schedule may vary by 1 hour during U.S. daylight saving time adjustments.

Compensation

Base salary : R$2.000.00

Work Schedule

• One day off per week (on alternate weekend day)
• Daily work
• Night shift

Language

• English (Required)