Analista de Sistemas Pleno - Suporte de aplicações

Cognizant; São Paulo; Híbrido; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

Uma empresa de tecnologia está buscando um Analista de Sistemas Pleno para gerenciar o ciclo de tickets e oferecer suporte a sistemas de Back Office e Tesouraria. O candidato ideal deve ter experiência em Oracle SQL e desenvolvimento de testes com Postman e SoapUI, além de boas habilidades em inglês. O modelo de trabalho é híbrido, exigindo alguns dias no escritório em São Paulo.

Serviços

Programas de bem-estar

Modelo de trabalho híbrido

Qualificações

• Experiência com gestão do ciclo de ticket e melhorias.
• Familiaridade com sistemas de Back Office e Tesouraria.
• Capacidade de desenvolver e executar casos de teste.

Responsabilidades

• Gerenciar o ciclo de tickets, desde a análise até a entrega.
• Fornecer suporte técnico e gerenciamento a sistemas externos.
• Desenvolver e executar casos de teste usando Postman e SoapUI.

Conhecimentos

Gestão do ciclo de ticket

Suporte técnico a sistemas externos

Desenvolvimento de casos de teste

Oracle SQL

Inglês Intermediário/Avançado

Ferramentas

Postman

SoapUI

IIS

IBM MQSeries

Descrição da oferta de emprego

Overview

Analista de Sistemas Pleno - Backoffice e Tesouraria - Cargill

As a Full Systems Analyst, your role will be end-to-end in the lifecycle of tickets and improvement projects, ensuring the management of solution delivery and system quality through robust testing and database and API management.

Responsibilities

• Work on the end-to-end ticket lifecycle, from analysis to delivery, managing solutions and improvements.
• Maintain and support the Back Office, Risk, Accounts, and Treasury systems.
• Provide technical support and management to external systems and vendors such as Topaz, Sinqia, Presenta, Advice, and Exchange.
• Develop and execute test cases using Postman and SoapUI to ensure application quality and reliability.
• Perform data management via Oracle SQL and SQL Database (including SELECT, INSERT, and UPDATE), optimizing and monitoring database performance.
• Maintain and configure Internet Information Services (IIS) to support the operation of web applications and manage data traffic (Bacen) via IBM MQSeries.
• English - Intermediate / Advanced

Qualifications

• Experience with end-to-end ticket lifecycle, analysis to delivery, and managing solutions and improvements.
• Familiarity with Back Office, Risk, Accounts, and Treasury systems.
• Technical support and management experience with external systems and vendors (Topaz, Sinqia, Presenta, Advice, Exchange).
• Ability to develop and execute test cases using Postman and SoapUI.
• Proficiency in Oracle SQL and SQL Database (SELECT, INSERT, UPDATE); ability to optimize and monitor performance.
• Experience configuring IIS and managing data traffic; knowledge of IBM MQSeries is a plus.
• English – Intermediate / Advanced
• Familiarity with IBM MQSeries (or messaging systems) is a plus.

Work Model & Benefits

• Work model: Hybrid
• Hybrid work requires one or two days per week at a client or Cognizant office in São Paulo, SP.
• Support for work-life balance through wellness programs.
• The working hours may change depending on project and client requirements; transparency about expectations will be provided.

Please, upload your resume in English.

Additional Information

We are excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Consider your transferable experiences and unique skills that make you stand out for this role.