Account Manager

Oneday; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

An innovative EdTech company in Brazil seeks an Account Manager to manage warm inbound leads and enhance the founder experience. This role focuses on conducting discovery calls, understanding founder needs, and guiding them to Oneday's programs. Candidates should possess sales experience, strong communication skills, and an ability to thrive in a fast-paced environment. The position offers a unique opportunity to work in a remote setting while engaging with a vibrant community of entrepreneurs.

Serviços

Fully remote working environment

Learning opportunities from experienced colleagues

Engagement with founders and executives

Qualificações

• Experience in sales, account management, or customer-facing roles.
• Strong written and spoken English skills.
• Ability to stay organized in a fast-paced environment.

Responsabilidades

• Manage warm inbound leads from start to finish.
• Conduct discovery calls with interested founders.
• Track performance and improve conversion rates.

Conhecimentos

Sales experience

Account management

Customer-facing roles

Strong English skills

Ability to build rapport

Organizational skills

Resilience and proactivity

Descrição da oferta de emprego

Overview

Oneday is a VC-backed EdTech company that supports aspiring entrepreneurs from all corners of society to launch their dream business, with expert support from a mentor, a deep curriculum of content, and a vibrant community of business founders.

We have raised $20M+ in funding from the UK's and Silicon Valley's leading VCs. Our launch phase has been extremely successful and we have reached a stage to take the next step in driving further awareness and intent for our growing range of products.

We’re looking for Account Managers to join our inbound sales team and own the early-stage founder experience.

What you’ll do

As an Account Manager, you’ll be responsible for managing warm inbound leads from start to finish:

• Conduct high-quality discovery calls with founders who’ve already shown interest
• Understand what they’re building, why it matters, and where they’re stuck
• Clearly position Oneday’s programs and mentorship
• Confidently handle objections and guide qualified founders to the next step
• Book next-step calls and keep your pipeline clean and updated
• Work in a high-volume environment (150–250 calls/day) while staying sharp
• Track your performance and continuously improve conversion rates

This is not a passive customer success role.

It’s a performance-driven, ownership-heavy sales role where outcomes matter.

What you’ll likely have

You’ll likely do well here if you:

• Have experience in sales, account management, or customer-facing roles (startup experience is a big plus)
• Are comfortable on the phone and can build rapport quickly
• Think in terms of numbers, conversion rates, and improvement
• Can stay organised and disciplined in a fast-moving environment
• Take feedback well and apply it
• Have strong written and spoken English skills
• Are resilient, proactive, and take ownership of results

What you’ll get

• Unparalleled experience of working for a hyper-growth startup
• Having fun and learning from your more experienced colleagues — serial entrepreneurs, investors and engineers
• Fully remote working environment
• Fantastic opportunity to get to know hundreds of founders and executives in the world on a first name basis