1815 Experienced Product Quality Leader (24102)

A Priori Excelência Em Recursos Humanos; Curitiba; Presencial; BRL 200.000 - 250.000; Tempo integral

Resumo da oferta

A leading human resources firm in Curitiba is seeking a qualified engineer to manage customer quality issues. Responsibilities include analyzing data, leading investigative efforts, and working cross-functionally to ensure quality standards are upheld. The ideal candidate holds an engineering degree and is fluent in English, with preferences for familiarity with quality tools and experience in data analysis.

Qualificações

• Strong knowledge of quality tools and reliability.
• Fluent in English; Spanish is a plus.
• Experience with Jira, Volvo Portal, LVD, VDA+, KOLA, Impact is appreciated.

Responsabilidades

• Detect, quantify, and prioritize customer quality issues.
• Lead pre-investigations and recommend containment actions.
• Analyze data using tools like Excel, Power BI, SQL, and Minitab.

Conhecimentos

Quality tools knowledge

Root cause analysis

Statistical methods

Reliability

Fluent English

Proficient in Microsoft Office

Experience with Jira

Formação académica

Engineering degree in Mechanical, Electrical, Mechatronics, or Electronics Engineering

Ferramentas

Excel

Power BI

SQL

Minitab

Descrição da oferta de emprego

Requirements

• Engineering degree in Mechanical, Electrical, Mechatronics, or Electronics Engineering (or equivalent);
• Strong knowledge of quality tools, root cause analysis, statistical methods, and reliability;
• Fluent in English; Spanish is a plus;
• Proficient in Microsoft Office;
• Experience with Jira, Volvo Portal, LVD, VDA+, KOLA, Impact is appreciated;
• Understanding of the dealer network is a plus.

Activities

• Detect, quantify, and prioritize customer quality issues;
• Lead pre-investigations and recommend containment actions (e.g., internal campaigns);
• Use tools like Excel, Power BI, SQL, Minitab to analyze data and support investigations;
• Recommend and present external campaigns to the Campaign Committee;
• Lead and coordinate cross-functional teams during the initial phases of quality issues solving process;
• Communicate effectively with stakeholders across GTT, GTO, and brands;
• Support new projects with field experience and contribute to long-term quality roadmaps;
• Ensure the customer voice is represented in problem-solving processes;
• Identify potential safety-related issues and elevate appropriately;
• Predict and report quality KPIs to the organization.

Escolaridade Mínima : Ensino Superior