Learning Support Assistant jobs in United Kingdom

Crypto Jobs

Join Binance’s elite VIP & Institutional Team, serving the company’s highest value clients—including hedge funds, asset managers, high-frequency traders, and financial institutions. This customer-facing role involves technical trading support, API guidance, and cross-functional coordination to ensure an optimal client experience.

• Serve as primary point of contact for VIP and institutional clients using Binance’s products and services
• Guide clients on API integration and system usage
• Troubleshoot account and platform issues in real time
• Relay feedback to internal teams (e.g., product, risk, finance)
• Provide product updates and release notifications
• Support communication across different time zones and channels

• 3+ years in trading support, financial services, or a related client-facing role
• Strong understanding of trading platforms, order types, and market operations
• Experience with API trading, troubleshooting, and client onboarding
• Fluent in English (multilingual abilities are a bonus, especially in MENA/EU languages)
• Willingness to participate in an on-call rotation
• Familiarity with crypto trading, derivatives, or blockchain concepts is a strong plus

• Work with the world’s top blockchain ecosystem
• Collaborate with world-class, global teams
• High-impact role with career advancement potential
• Remote-first culture (may vary by business unit)