Application Support Consultant - Client-Facing & Analytics

Invenio Business Solutions; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A consulting firm in the United Arab Emirates seeks a Senior Associate Consultant for Application Support. The role involves preparing Excel reports, managing client communications, and handling support tickets. Good command of English is necessary, and knowledge of Arabic is a plus. Candidates should possess a degree in Engineering, MBA, or Commerce with some financial knowledge. This position calls for adaptability and excellent multitasking skills, with a focus on delivering quality service.

Qualifications

• 2-3 years of experience preferred.
• Good English communication skills, Arabic is an advantage.
• Ability to handle client interaction independently.

Responsibilities

• Prepare Excel reports and dashboards.
• Manage client queries and communications via email and phone.
• Take ownership of assigned work and coordinate with the team.

Skills

Excel reporting

Client communication

Multitasking

Time management

Education

Graduate in Engineering/MBA/Commerce

Tools

Microsoft Excel

Service Now

Zoom/Teams

Job description

A consulting firm in the United Arab Emirates seeks a Senior Associate Consultant for Application Support. The role involves preparing Excel reports, managing client communications, and handling support tickets. Good command of English is necessary, and knowledge of Arabic is a plus. Candidates should possess a degree in Engineering, MBA, or Commerce with some financial knowledge. This position calls for adaptability and excellent multitasking skills, with a focus on delivering quality service.